AA
anthony Ando
Aug 27, 2026
they changed my installation date a total of 4 times for various reasons having nothing to do with me. they eventually sent a tech to my house to install my new window. he did a good job but we had to go back to the shop so he could recalibrate the radar unit. apparently only 1 tech has the equipment to do this on site and was originally scheduled to be my tech, but changed him out that day. basically wasted my time on all occasions. they have a 1-6 hour window i had to wait through 2 of the times. job was adequately done in the end.
PP
Peter Pisanczyn
Aug 23, 2026
This was my second time going to this location for a windshield replacement. First time was with a Ram 1500, which there was no issue with. This time was for my Tesla Model 3 Performance. With a windshield replacement on a Tesla, the front camera needs to be recalibrated which means the vehicle needs to be test driven afterwards to make sure everything is working properly. During this test drive I was alerted through my Tesla app that my car was being driven well over the speed limit multiple times. Then upon picking up my vehicle I noticed that there were not only foot prints on the driver's side floor (which there obviously should be), but also on the passenger side floor and the rear floor on both the driver's side and passenger side. Which means the whole crew went for a joy ride in my vehicle for the post-calibration test drive. On top of that, all of the doorsills were left with foot prints which I assume was from when the windshield installation was happening, and the windshield itself was left dirty on the inside. This entire experience was incredibly unprofessional, the only reason I'm giving even two stars is because so far the actual reason for the appointment, the new windshield, seems to be doing fine. I will never go to this location for any repair ever again.
They screwed up my windshield replacement and sent me on my way with a more damaged windshield while they waited for parts. The added week long delays affected a trip and the acting manager, Alex, tried to work with me and corporate to solve the issue. Ultimately they couldn't offer me a reasonable solution that worked with my time-frame and finances.
I understand mistakes happen, and I appreciate the effort to solve it. But when you get the part on hand to fix a customer's vehicle who has already paid you for the work, had been delayed, and is now on a tight time-frame maybe just cancel another appointment to take care of the customer who you've already screwed up? That's a lot less costly in the end.
Great service, friendly technician. Repair took about 90 minutes in the driveway.
GP
grant peehler
Aug 10, 2026
Great service for a windshield repair. Easy to book an appointment and a quick turnaround once on site. Highly recommend.