Volvo Cars Brooklyn

Reviews

• PA

  Peter Albano

  2 days ago
  5.0
  Took my XC40 in for service yesterday and really had an amazing experience. Alik and team were efficient and candid about any costs and the progress of the service. I appreciated the attention to detail and how they care for their customers. This was my first time at this location and I'll be back.
• AD

  Andre' Davis

  2 days ago
  5.0
  Working with Leroy at the Volvo dealership was an absolute pleasure from start to finish. He was knowledgeable, completely transparent, and made the entire buying process smooth and refreshingly pressure-free. He took the time to answer every question thoroughly and ensured we drove off feeling completely confident in our new car. If you’re heading to Volvo, ask for Leroy—he’s as good as it gets!
• KB

  Kevin Burden

  6 days ago
  4.0
  Very well organized, clean with top of the line refreshments. They've done a great job on my car every time I've been there. A little slow but that could just be me wanting my car back or not fully understanding how long it actually takes to complete the work. But that's the reason I gave 4 stars and not 5.
• EB

  Ellen B.

  Aug 25, 2026
  5.0
  I had a seamless experience while test driving and purchasing my XC60 at Brooklyn Volvo! My salesperson Brandon was courteous, knowledgable, accommodating and made sure that I was 100% pleased, prior to driving my vehicle home. Thank you so much, Brandon, for the dedication you provide to your customers; I am so happy with my new car! If you are on a quest for either a new or used Volvo, I highly recommend that you take a trip over to Industry City to visit Brooklyn Volvo at their beautiful showroom.
• AL

  Andrew LaRocca

  Aug 23, 2026
  1.0
  Stay as far away from Volvo Cars Brooklyn as possible. My brand new Volvo had a major water leak through the skylight, despite having fewer than 10,000 miles on it. I contacted Volvo USA directly, and they clearly and unequivocally told me the issue would be covered. Despite that, Prim refused to even contact Volvo USA and instead demanded that I pay for the repair out of pocket. From the beginning, I got the impression that he had no interest in helping or even verifying what Volvo USA had already told me. To make matters worse, they left my car sitting on their lot for two days before even contacting me. I ultimately took the vehicle to another Volvo dealership, which handled the issue appropriately and covered the repair, exactly as Volvo USA had said they would. Absolutely terrible customer service from Volvo Cars Brooklyn. I would not trust them with my vehicle and strongly recommend going to another Volvo dealership.