SIXT Rent A Car New York City Brooklyn

Reviews

• A

  נחום זייגער

  Jul 12, 2026
  1.0
  Do not recommend I was charged for tolls from roads I never drove on. Even after I sent them their locations they did not cancel it. I had to cancel via credit. Keep that in mind.
• BE

  Barry Elkayam

  Jul 7, 2026
  5.0
  I usually have to go to Jersey City to rent a car at a competitive rate. Got a car today for less than Hertz. Was able to walk to the rental site. Guys were professional and courteous. Good experience so far.
• JJ

  Justin Jacobs

  Jul 1, 2026
  1.0
  I signed up for the SIXT+ subscription for about $1,200 per month, only to find out that I have to return the car every 45 days or so. That was never mentioned during the signup process, and it’s certainly not how their advertising makes the program appear. Later, I changed my personal auto insurance and wanted to remove SIXT’s automatically renewing damage waiver. After waiting on hold for over an hour, I was told their system doesn’t allow it. My only option was to return the car, wait 24 hours, start a brand-new subscription, and then email multiple people to maybe get reimbursed for the $200 new subscription fee. It feels like SIXT has intentionally made customer service difficult to reach, while giving their representatives little authority to actually resolve customer issues. If you need a rental car, I’d recommend choosing a different company.
• AY

  Ayza Yesse

  Jul 1, 2026
  5.0
  I had a great experience with SixT, everything went smoothly and well, I will try to stick to this company for my rental needs, because they are so reliable and always have top-notch cars. Great customer service, of course. Also, I would love to say thanks to GK, he is so kind, accommodating and very knowledgeable, GK helped me go through my booking process swiftly and I was very happy with the car rented ☺️
• KS

  Ken Saathoff

  Jun 24, 2026
  1.0
  SHOCKINGLY BAD EXPERIENCE HERE. Is this fraud or incompetence? After returning my car on Saturday, I got an email Monday saying the car had never been returned. I immediately called support, confirming that I had returned the car. They were unable to reach the branch location despite it being during open hours but filed a ticket and promised to follow up with me. No follow up. I called a second time a few days later, and support confirmed they had received the car and my case was closed. I received another email a few days after that saying "we can't find your car, please give us more details". Thank god I took photos of the parking spot and even me putting the key into the Sixt key return box. I responded with the details and the photos, and have heard no further response, despite me sending 3 follow up emails and it being over a week since this latest email happened. I've just spoken to support who says NO ONE FROM SIXT CORPORATE IS GETTING A RESPONSE FROM THE BRANCH VIA PHONE OR EMAIL. Corporate support seems like they're being as helpful as they can be, but if no one from the branch even responds to their own management chain, what can they do? I'm currently on hold yet again while corporate support tries to reach out to the branch yet again. I'm completely shocked by this experience. I'm glad some sixth sense told me to take a ridiculous amount of photographic evidence of this return, but I'm still baffled. Have they lost the car? Was it stolen? Do they not have cameras in their garage to show what happened to the car after we left? I would appreciate help resolving this issue ASAP.

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