Monro Auto Service and Tire Centers

Reviews

• SL

  Shannon Lynch

  2 days ago
  5.0
  This morning, during a relatively rainy commute, my drivers side windshield wiper had snapped off. I quickly stopped by to ask for help. I was immediately taken care of so I could still make it to work on time. A little kindness goes a long way, and I am very appreciative :)
• GK

  Garrett Knaak

  Oct 5, 2026
  1.0
  I wish Zero Stars was an option. I made an online appt for inspection. I showed up at the time that was confirmed. Only to be greeted with an “Oh you are going to have to leave it and you are a Fleet customer that will take forever” meanwhile looks like your children were taking a nap in the waiting area while several non employees were hanging out in the shop smoking cigs. Unprofessional and the last time I will ever use Monro. Monro used to be an excellent place to go for service now I must find a new chain to service my fleet vehicle.
• GS

  Gozycode Studio

  Aug 26, 2026
  1.0
  I dropped my electric vehicle off at Monroe Auto and the technician was extremely rude and forced me to pull my own car into the garage. When I asked why, he rudely replied, I don't touch electric vehicles, I'm old school. If anyone drives an electric vehicle I do NOT recommend taking it to Monroe Auto. Customer service was extremely terrible and I will never go back to this place again.
• BW

  Brigid Wolny

  Jul 28, 2026
  5.0
  In June the brakes and a coolant flush were done, in July I needed a tire plugged as apparently the noise I heard after the brake job was a screw/nail in the tire. Crew changed at the store, and am glad to see some of the older team back.
• JS

  John S

  Jul 20, 2026
  2.0
  I have a 2015 Colorado that needs a new muffler. I asked for a quote to replace the muffler. They said they can't give me an estimate unless they put it up on the lift and verify what I'm saying. I said okay and they put it on the lift within 2 minutes came out and told me I need a muffler. They told me they couldn't get one for one to two days and then it would be $660. They charged me $50 to have my truck on the lift for a total of 6 minutes to verify what I had already told them. They also told me that this $50 charge would not be credited to the repair when I had it done at their shop. This is unethical and will not encourage customers to return to Monroe muffler. Please contact me if you have any other questions regarding my reply to the survey

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