Here at the Ken Barrett Collision Center we are committed to sheer excellence when it comes to our work. We have won many awards and have a fantastic reputation as one of the best body shops in Genesee County. We service all makes and models and do everything in our power to take care of your vehicle and get you back on the road as soon as possible. As vehicles change and become for advanced, so do our processes and procedures to make sure your vehicle is repaired properly and looks as good as when you originally purchased it. Our commitment to serving our customers and our attention to detail are the reasons people from all over Western New York come to the Ken Barrett Collision Center here in Batavia at the Heart of Western New York.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.