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Northtown Automotive Companies

4.2
(553 reviews)

Business Details

1135 Millersport Highway, Amherst, NY
14226, United States
(716) 638-2500
https://www.northtownauto.com

About

Car Dealer
Since 1969 Northtown Automotive Companies has expanded from a small used car operation in the Northtown's of Buffalo to 12 State-of-the-Art retail operations representing 20 separate franchises including: Toyota, Volkswagen, KIA, Mazda, Chrysler, Jeep, Dodge, Ram, ProMaster, FIAT, Honda, Lexus, Subaru, Hyundai, Genesis, Land Rover, Volvo, Porsche, Jaguar, Mahindra, and Northtown Collision Centre. A commitment was made over the past 6 years to modernize our facilities across our portfolio, designing our facilities with two people in mind: our customers and our associates. Our strategy has paid off ensuring our customers receive the best possible service while simultaneously making sure our Northtown family has the necessary working environment to provide the best in customer service. We are proud of our 800+ associates we like to call "family" as well as our consistent emphasis on creating a family environment from our owners to our front-line employees. Our strength comes from a longstanding commitment to live by the "golden rule" each and every day treating our customers and fellow workers the way we would want to be treated: with respect, fairness, kindness and dignity. We've received numerous accolades including the Buffalo Niagara Business Ethics Award, the Elite of Lexus, Chrysler 5 Star Certification and Time Magazine's Quality Dealer Awards. But perhaps our biggest accomplishments come from playing an active role in our community where we support vital endeavors such as the Kaleida Health Foundation, Millard Fillmore Suburban Hospital, The Northtown Center of Amherst and Children's Hospital of Buffalo Foundation, to name a few.

Details

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Location

Northtown Automotive Companies
1135 Millersport Highway, Amherst, NY
14226, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
11/11/20269:00 AM - 7:00 PM
11/25/20269:00 AM - 7:00 PM
12/25/20269:00 AM - 7:00 PM
5/31/20279:00 AM - 7:00 PM

Reviews

4.2
553 reviews
5 stars
348
4 stars
94
3 stars
28
2 stars
16
1 star
67
  • SW
    Sharon Onetto Walker
    Jul 4, 2026
    5.0
    Alway's a 5
  • TM
    Treyon Mead
    Jun 16, 2026
    1.0
    Found at car the lot on Friday and got the numbers figured out. The wife came in Saturday and handled the financials for the vehicle. Was told there was an open recall on the Tahoe and it needed to be address, no problem. Salesman Ethan said he would be on touch when it was ready. Got the call yesterday, Monday, that the Tahoe was ready for pick up. We took our Mazda we bought from Northtown Mazda, which we loved, to CarMax to say good bye and go pick up the Tahoe. While the paperwork is being is being finalized, Ethan comes back and tells us he's having someone take back out the car because since they did the recall. The sensors needed to be reset for the inspection. So the Tahoe was not actually "ready." It wasn't even on the lot. Never seen it. When asking about a loaner or something to drive , since we have kids, all 70 cars were out already. So the wife got a ride home after she bought a car. When I called today, talked to the Sale Manager Bryan, it makes you understand why Ethan was so unsympathetic. They had the same degree of concern and caring. So we are still without a car looking to go rent one right now so we at least have something to handle our day to day priorities until this car surfaces. Will be updating.
  • SS
    Salvatore
    Apr 1, 2026
    1.0
    Be sure to bring an authorized code reader or mechanic when purchasing a vehicle from them, especially if its certified preowned. Do your due diligence because they will lie, even about the smallest of things. They stored diagnostic trouble codes, then misrepresented the vehicle’s condition. Deceptive trade practices, dont be fooled, they do it all!
  • AG
    Alex Gutt
    Mar 3, 2026
    1.0
    Northtown is getting worse and worse.
  • YP
    Yah's Design PJB
    Feb 12, 2026
    5.0
    Great group of guys

Frequently Asked Questions About Northtown Automotive Companies

What are the operating hours of Northtown Automotive Companies?

Northtown Automotive Companies are open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.

What COVID-19 mask policy does Northtown Automotive Companies follow?

As of February 10th, 2022, masks are no longer required indoors at Northtown Automotive Companies, but employees and patrons who wish to wear masks are encouraged to continue doing so.

Brand Certified Facts from Northtown Automotive Companies

This information is certified by Northtown Automotive Companies and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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