Destination Nissan

Reviews

• DE

  Don Brown Race Engines

  2 days ago
  4.0
  I would have given 6 stars if ot was properly cleaned and checked out. Best sales consultantI in a long time Joe Piema, . I would recommend Joe to anyone considering a new Nissan or used car to seek him out at Destination Nissan. Billy in credit and closing was professional and friendly. The vehicle was found in Connecticut and driven back to Albany. I viewed it the next day. The bed was stained from sitting in the rain with dirt in the bed. It had bugs on the nose , bumpers and mirrors. My sales person sent it back for cleaning and New car get ready to check it over. Obviously did not redo a new car service. I question if anyone looked at it. When I got it home and inspected the vehicle. The bug marks were still visible but a little compoundI and a rag fixed the problem. Left fog light is full of water,l The inside rear view mirror was turned upside down, restricting home link controls. This is scary to me the customer. My experience with destination internet sales, my salesperson Joe were fantastic, your greeter and other salespeople were very friendly. Todd in internet sales was very helpful getting me a sales person and he checked in with me during the entire sale process. HOWEVER! NEW CAR GET READY AND CLEAN UP LEAVE MUCH TO BE DESIRED. As a retired Fixed Operations manager, with 50 years in dealerships I am not a happy camper, and hope should I ever need service that management will have corrected these issues. The bed.is stained and needs to be fixed !
• JH

  Jackie Hebert

  3 days ago
  5.0
  I had such a wonderful experience at Destination Nissan! I went in simply window shopping, as I had never owned a Nissan before, and ended up leasing a beautiful 2026 Murano SL — black on black — and I absolutely love it! Ali was fantastic from the very beginning. He took the time to truly listen to what I was looking for, and on the very first try, he came back with the perfect vehicle that fit my needs. There was absolutely no pressure — he simply listened, understood what I wanted, and delivered. Ali is incredibly helpful, personable, and has such positive energy. He made the entire experience comfortable, easy, and genuinely enjoyable. Everyone at Destination Nissan was also warm and welcoming, offering water, kind words, and making me feel at home throughout the process. I highly recommend Destination Nissan, and I especially recommend asking for Ali. If you want someone who will listen to what you’re looking for without the high-pressure sales approach, he is absolutely the person to see. I couldn’t have asked for a better car-buying experience!
• CL

  christine van leuven

  Aug 19, 2026
  5.0
  When I went to Destination Nissan, I was really unsure of what I wanted and had no idea whether I wanted to buy or lease. I met with Jack Mahoney and I must say it was a very pleasant experience. He was very patient explained all the different choices to me, and then I went to look at the vehicles. I was still a little uncertain so I went home thought about it a lot and finally decided I would go back and make a choice. I am so so glad. Glad I did. I love the vehicle I picked and I have to say the service was outstanding there.
• RN

  Ryan Marie Naimo

  Aug 19, 2026
  5.0
  I had such a great experience at Destination Nissan, and I can’t say enough good things about my salesman, Donovan Ward. From start to finish, the entire process was easy, straightforward, and completely hassle-free. Donovan was friendly, knowledgeable, patient, and never made me feel pressured. I walked out with a 2026 Nissan Pathfinder Platinum, and I absolutely LOVE it! The whole experience was honestly so much easier than I expected, and Donovan made the process enjoyable from beginning to end. If you’re looking for a new vehicle, I would absolutely recommend asking for Donovan at Destination Nissan. He made the entire experience a great one! ⭐️⭐️⭐️⭐️⭐️
• KB

  Kir B

  Aug 13, 2026
  1.0
  I strongly recommend that potential buyers do NOT purchase a used vehicle from this Nissan location. My experience was extremely disappointing and raised serious concerns about the condition of the vehicle and how my concerns were handled after the sale. When we test-drove the vehicle, there were no issues. I was told the dealership would inspect the vehicle to make sure everything was in good condition before I took delivery. This process took several days, and I eventually had to call to find out when I could pick up my vehicle. Shortly after driving off the lot, I began experiencing problems. When I contacted the dealership, I was told that because the vehicle was used, I should expect issues even though the vehicle had fewer than 50,000 miles and cost approximately $22,000. The vehicle was brought back to the dealership's service department twice because of extremely loud brake squealing. Unfortunately, the problem was not resolved. I eventually took the vehicle to my own mechanic for an independent inspection. According to my mechanic, the vehicle had used, inexpensive brake components installed, and they also raised concerns that the rotors were the wrong size for the vehicle. My mechanic provided me with video evidence documenting what they found. I contacted the managers and the salesperson who sold me the vehicle to explain the situation, but my calls were not addressed. I also went back to the dealership in person. The staff knew who I was, yet I was completely ignored. I also discovered rust on the vehicle after the purchase, adding to my concerns about the overall condition of the car. I am sharing my experience so other consumers can make an informed decision. I paid approximately $22,000 for a vehicle that I believe required significant attention shortly after purchase. I also have documentation and video evidence from my mechanic regarding the brake and rotor concerns. I'm now having to pay out of pocket to get the vehicle in working order. Buyer beware.

Frequently Asked Questions About Destination Nissan