This profile is uncertified and using publicly sourced data
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Business Details
About
Oil Change Service Station
Since 1983, Castrol Premium Lube Express, which was formerly known as Xpress Lube, has been providing excellent and professional service through Reno and Carson City, NV. A locally owned and operated business that has the customer service of a small company but the servicing of a big company. With over 30 years of automotive experience, we have the knowledge and expertise to ensure that your vehicle is serviced correctly every time.
Location
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.