Safelite AutoGlass

Reviews

• JG

  Jason Golec

  3 days ago
  5.0
  Spectacular communication and service. And wow! The lobby was clean and useful if You hence to wait. Plenty of space and plugs to work. Drinks were stocked. Coffee was free. People were amazing! 10/10 recommended.
• MV

  Maria A Vega

  4 days ago
  5.0
  The representative who helped me with my windshield repair was very kind and professional. He explained everything clearly, and the work was done quickly and very well. I’m very happy with the service!
• BE

  Brandon Elsing

  Sep 29, 2026
  1.0
  Every step of the process was fumbled and the small "repair" they made failed after 2 days. Now I need a new windshield entirely. I was offered a refund, But now they're not honoring it. I've given up trying to get a resolution from them. There's no reason to use Safelite when local shops also do mobile service, are significantly cheaper, and are much better organized.
• DB

  Danielle Brianne

  Sep 27, 2026
  5.0
  If you can, request Nathan. He was extremely professional and made me feel completely comfortable having him work on my car at my home. He did an amazing job, and you can tell he takes pride in his work. And working that hard out in the heat?! This man deserves a raise! Great job, Nathan!
• MT

  manny & holly TORRES

  Sep 9, 2026
  1.0
  I was extremely disappointed with the professionalism and attitude of the technician, Michael, who installed my windshield. Approximately five hours before the scheduled appointment, I changed the service address to my work location. When Michael arrived, he was very rude and made it clear that he was upset about the change. I understand that changing the location may have caused an inconvenience, but I do not believe I should have been treated disrespectfully because of it. I am the customer, not the technician’s dispatcher, and I had no reason to believe that I was responsible for personally communicating the change to him. I even apologized for the inconvenience, despite not feeling that I had done anything wrong. His response was dismissive and disrespectful. He told me that people "don't mean that anymore" and then told me to simply give him my keys. I was extremely frustrated by the interaction, but I chose to remain professional because I needed the windshield replaced. Quite honestly, if I had not needed the service, I would have ended the appointment right then. I have used Safelite for my windshield needs in the past and have generally chosen Safelite because of that history. Unfortunately, after this experience with Michael, I will not be using Safelite again. Customers should not be spoken to or treated this way, regardless of an inconvenience or scheduling change.