Preferred Chip Repair & Replacement

Reviews

• EE

  Eoii

  2 days ago
  5.0
  had a great experience with this windshield repair service. My windshield had a big chip, and I was worried it would spread into a larger crack. Brock was professional, friendly, and honest from the start. He explained the repair process clearly and let me know what to expect before beginning. He did an excellent job—the big chip looks much less noticeable now, and I feel much better knowing it is less likely to spread. The repair was quick, clean, and reasonably priced, with no pressure or unnecessary upsells. I truly appreciate Brock’s quality work and would definitely recommend him to anyone needing windshield repair.
• CA

  Cynthia Alamshaw

  4 days ago
  5.0
  Brock did a great job. He was prompt and very professional. He explained the process for fixing the cracks in my windshield and guaranteed his work. He completed the job quickly and his pricing was very reasonable. I would highly recommend him !
• KA

  Kent Anderson

  Aug 15, 2026
  5.0
  Preferred Chip Repair & Glass deserves every one of these five stars\. Brock did far more than simply replace my windshield\. From the very beginning, he took the time to explain the process, answer my questions, and handle the frustrating back-and-forth between my insurance company and their designated glass company . What impressed me most was that he didn’t just accept the easiest solution\. He fought to make sure I received the OEM glass my vehicle required and should have had in the first place\. He advocated for me every step of the way and refused to cut corners\. It’s rare these days to find someone who truly stands behind their customers, but that’s exactly what Brock did for me\. The installation was excellent, the service was professional, and the entire experience exceeded my expectations\. If you’ve been hit by a rock, there’s only one person I’ll recommend: *Hit by a rock?! Call Brock*
• GA

  Gina Anderson

  Aug 15, 2026
  5.0
  “Get Hit by a Rock?! Call Brock!” — And I’m Glad I Did! A bird of prey dropped a rock on my Mercedes and cracked the windshield! Yes, really—a bird of prey. If ever there were a perfect occasion for the slogan “Get hit by a rock?! Call Brock!”, this was it. My insurance company initially refused to authorize OEM Mercedes glass and instead insisted on aftermarket Chinese glass. Their designated glass affiliate would not install OEM glass under my insurance plan. Brock advocated for me and made it happen. From the beginning, Brock’s knowledge, confidence, and understanding of the insurance process were extremely reassuring. He knew how to navigate the situation, communicate with the insurance company, and ultimately obtain the OEM glass that I wanted for my Mercedes. Once everything was arranged, Brock sent two clean, qualified, knowledgeable, and professional technicians to my home. They arrived promptly as scheduled and handled the installation with care and professionalism. What impressed me most was the service throughout the entire experience. Brock didn’t simply arrange a windshield replacement—he listened to my concerns, understood why OEM glass mattered to me, advocated on my behalf, and followed through. Brock’s impeccable service makes Preferred Chip Repair a company to remember—for all the right reasons. If you get hit by a rock—whether it comes from the road or apparently falls from the sky—call Brock! ⭐⭐⭐⭐⭐ Five very well-deserved stars for Preferred Chip Repair.
• IS

  Itzel Salerno

  Aug 7, 2026
  5.0
  I can’t recommend Preferred Chip Repair & Replacement enough! Brock was amazing to work with and made the entire process completely seamless. They came directly to our home, worked with our insurance company to handle the claim, and took care of everything from start to finish. We have a special-edition BMW X7, and I really appreciated that they made sure to source the exact original glass rather than using an aftermarket replacement. The installation was flawless, they were finished in under two hours, and the entire experience was effortless. Professional, knowledgeable, and an absolute pleasure to work with. Highly recommend!

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