KB
Kemoni Bailey
4 days ago
I cannot recommend Gerber Collision enough! If I could give them more than five stars, I would, because their level of service and genuine human care went far beyond anything I ever expected.
To me, this car wasn't just a vehicle or a piece of property I’ve only had it since last March, so it still feels so new, and seeing it completely smashed up with heavy front-end and hood damage after my accident genuinely broke my heart. But the team at Gerber worked absolute magic and brought it back to looking brand new, bringing so much relief back into my life.
What truly sets them apart, though, is how fast and seamless they made the entire experience from the very first moment. They were able to get me set up in a rental car almost immediately, instantly taking away the overwhelming stress of trying to figure out daily transportation.
Where they really blew me away, however, was their level of genuine empathy. They didn’t treat this like a cold, transactional business exchange at all; they treated me like family. The staff went above and beyond because they were genuinely worried about my safety since I was still driving the car in its damaged condition after the accident. One of them pulled me aside with so much sincerity, telling me how dangerous it was and emphasizing that he wouldn't even allow his own daughter or anyone in his family to drive something in that condition. For a stranger to care that much about my safety and well-being meant the absolute world to me.
On top of all that, they kept me in constant, proactive contact throughout the entire repair process so I always knew exactly what was going on and when I could finally be reunited with my car.
From the incredible craftsmanship and fast rental turnaround to the unmatched empathy, heart, and safety focus, Gerber Collision is truly top-tier. If you ever need collision repair, this is the only place to go.