Findlay Honda in Centennial Hills

Reviews

• CD

  Chris Drake

  3 days ago
  2.0
  This place is an absolute joke. Their starting price is almost $1,200 higher than other Honda dealers. Spent 4 days trying to negotiate a fair price for them to come back and lower it maybe $50. Then their response was you will get a better deal if you come in. Way better options in Las Vegas if you are looking for a Honda. Namely the one in Henderson. Worst online car experience ever and I have bought a Honda from this dealership in the past.
• SM

  Sarah Me

  4 days ago
  5.0
  "I had an outstanding experience buying a car here! I had old Toyota 23years , so this time I wanted buy Honda, Ayden helped me out, I tested drove crv and passport, end with passport, more space for long legs my family, plus v6 ! Love it , Ayden is very responsible for my order , specific color I wanted for new car, he is very professional skill sales person, everything goes smoothly, thanks a lot for this dealership !
• TB

  Tommie Baravong

  Jun 23, 2026
  5.0
  I always seem to get really great help and assistance while I'm at this particular Honda dealership specifically Finley Honda Centennial Hills they always keep me informed and up-to-date with any information that they have for me. They make me feel welcome and their dealership is always clean and inviting. Shaun to Carrie this past time and he offered to give me a ride to anywhere I needed to while I was waiting for my car, but I was happy to wait and it wasn't very long. In my opinion. I've dropped my car at other Honda dealerships in Las Vegas first thing in the morning for a basic service and didn't get my car back until I came looking for the person I was supposed to take care of my car. This has never been the case at Centennial Hills and this is why I left my previous Honda dealership and make sure I continue to use Centennial for all my services as well as purchasing my future Hondas.
• MK

  mark kuhn

  Jun 21, 2026
  5.0
  Bought a used Tacoma from Findlay Honda in April of 2026, which had some fault code issues, They never hesitated, they gave me a loaner both times, the second time, sent the veh to Toyota. Brandy my service writer, kept track of everything and keeping me informed of the process. When it was completed, I didn’t notice the whole in the front grill for a few days. Went back and spoke with Jeremiah the service writer manager, he was polite and professional, looked up film footage from when I dropped veh off on 5/18/26 and the hole was there . He looked up footage from April the first time it was brought in, the hole wasn’t there. He had Blaine order a new grill and told him to take care of it. When parts came in they called me, got me a ride to and from home , got my veh back in a few hours. They have gone above and beyond the normal service standards to make this right with us. 5 star service, I wouldn’t hesitate to buy another vehicle or use their service department in the future. Kind regards Mark K.
• BL

  Brian Lizarde

  Jun 6, 2026
  2.0
  This review takes place after getting finalizing a deal on a new civic lease, the deal and amazing help from Alyssa and victor, they are the most professional and friendly people I have ever met, this review has nothing to do with them. However, the day I drove the car home (from the Honda centennial to southern highlands where I live) I turned it on hours later to go to work, the dashboard is light up with all the lights and certain warnings about features in the car not working. As soon as Honda opens, I contact them about what to do, they tell me to bring it in, once I bring it in, they say it’ll be 2 hours before they can give me an update, thats fair to me, after I go back to check on it, they update me that they need to keep the car overnight for further diagnosis. I ask the service worker what my options are, since I traded my old car in to them as well. He tells me they can cover the uber to and from my house to get the car, I ask about a loaner, he says they can’t do that, we go back and forth until he connects me with someone else, eventually after 4+ hours of waiting I get a loaner vehicle and finally get home. I get a multiple text later from the staff with small updates, and then for a few days I hear nothing, I text a number I got from a manager I think and get no reply. Annoying next few days of no real update on my car, and so I fill out the survey negatively because of the lack of communication and my frustration of not having a car, but whatever, at the end of the day it’s nobody’s fault about the car, but the lack of communication and lack of priority from upper management was the reason. They tell me this is a rare case, and I believe them, but I think it goes both ways, if it’s a rare case, than it should be prioritized more. The best update I got was a few days after, they were just going to replace my car with a new new one and I can pick up tomorrow, at this point I’m relieved and I had no resentment towards them since it was just a rare case and after I got my car I would let go of the other annoying things. Get the new paperwork and about an hour from leaving, I had the most patronizing conversation with a manager I had met for the first time This is the reason for the negative review, I’m going to paraphrase what he said because I don’t remember verbatim and I won’t put words in his mouth. He introduced himself, he seems polite, whatever, then he opens with a line about how Nevada is a non rescind state (or something like that) and the sale is final or whatever, which was weird, I don’t think I ever said I wanted to cancel the deal. Then he brings up the bad review I left, and saying how it really negatively affects the sales person, their pay, and was honestly just guilt tripping me. I let him know that it wasn’t about Alyssa whatsoever and about the overall experience I’ve had dealing with the car issue, He looks like he’s just listening so he can speak again, then tells me something like “I know to you guys it may seem like it’s all 1 operation but the sales and the service team are different” He keeps repeating that he just wants to make sure we are “satisfied” now, kept repeating that, which is just his way of making sure I’m going to leave a good review. THEN, he keeps doubling down and letting me know that they’re eating the cost to make a new deal with honda about getting my new car, and he lets me know that the rebate for the original deal I had wasn’t technically available but that he was going to honor it anyways, he brings up the loaner we got. I’m sorry, but are those supposed to be favors???? He’s probably right in the sense that they didn’t have to do any of that TECHNICALLY, but seeing as I’m only in this situation because I got a faulty car, all of that seems like the bare minimum to me. That one conversation left me so disgusted, and was the first time my whole dealership experience where I felt like I was talking to the typical robot salesperson that just repeats corporate speak. I have zero interest in ever doing business there

Frequently Asked Questions About Findlay Honda in Centennial Hills