Reserved a car and yet they were out of cars when I arrived to pick it up! This Brianna Osoros manager with her snarky attitude, is the absolute worst on the planet! How does she keep a job? It's not my fault you didn't manage and keep cars for people who had a reservation and had to head out of town! Thoroughly inconvenienced and disgusted by this location! I had to rent from another company and miss my flight! Thanks Enterprise!
Fast service, I got my rental car so quick. Car is good and clean. Completely satisfied.
MG
Miselle Gauthier
Apr 13, 2026
I’ve dealt with Enterprise on Tecumseh Road a few times now, and each experience has been great—but today truly stood out. Rozzi Mishra and Smart Maguresh were incredibly helpful when I stopped in with a few questions about an upcoming rental. From the moment I walked in, they were friendly, welcoming, and took the time to clearly explain everything about my upcoming driving accommodations.
Their professionalism and genuine willingness to help made the whole process feel easy and stress-free. It’s rare to find that level of customer service.
Back in December, my husband also rented a car from this location and had an excellent experience as well—far better than another location we tried on Walker Road.
Highly recommend this Enterprise location for their consistent, top-notch service!
Many many thanks to the staff for for their excellent customer service from vehicle pick up to drop off. Extra thanks to both ladies named Brianna.
JI
Jamie Ireland
Apr 7, 2026
They say that good service is hard to come by. I say you have never been to Enterprise Rent-A-Car on East Sunset Rd in Las Vegas. First off, when I walked in the door I was greeted with a smile and a friendly hello from an employee who was with another customer. Then as I approached the counter I was greeted with a smile, a friendly "Hello, how are you and can I help you" by another very friendly employee. This was a great way to start my trip to Las Vegas!
As they were checking me in, there was a little discrepancy with the price I was quoted. They took care of that no problem! They then gave me the choice of 2 different vehicles and about 2 minutes later the car was parked out front for inspection and for me to drive away. Even the employee that retrieved the car greeted me very warmly. The car was great, clean, and I had no problems during my week long rental.
When I returned the car, Enterprise even gave me and my friends a ride back to our hotel instead of us trying to get a cab or Uber. Again, that is what I call service!
I have been going to Las Vegas every year for about 20 years straight. In the past, I have always rented a car from the airport rental. Don't get me wrong, the service has been great there as well. However, the service at the East Sunset Rd. Enterprise was over and above any rental car place that I have rented from. Kudos to the staff for a great experience! There is no doubt you will see me again next year! Thanks!!!!