Enterprise Rent-A-Car

Reviews

• MS

  Miki Sheets

  Jul 29, 2026
  5.0
  We love Enterprise as always—they've never let us down. But this location is truly outstanding! We definitely found our go-to Enterprise branch. The customer service here was exceptional. Everyone was polite, professional, and very knowledgeable. Zack and Tristan went above and beyond throughout the entire experience. We needed a 7-passenger SUV for our family reunion because our boys are all over 6'3" and 200+ lbs, so space was important. We had reserved a Tahoe, Armada, or Expedition. Around 10:00 a.m., Zack called to let us know our reserved vehicle had been damaged and asked if another option would work. When we explained that we specifically needed a roomy 7-passenger SUV, they immediately started searching other branches and found one for us. When we arrived about two hours later, we discovered the replacement SUV had completely worn tires and didn't feel safe to drive. They sincerely apologized, searched again, and found a Jeep Wagoneer at another branch that had just been returned. They even offered to provide transportation while it was being prepared, although we chose to drive ourselves. Since the Wagoneer had literally just been returned, it hadn't been cleaned yet. There were snack crumbs under the seats, sand throughout the interior, fingerprints on every window, and the fuel tank was nearly empty. However, we were already running late and simply needed to leave. Despite those issues, we were grateful that they found us a safe, spacious 7-passenger vehicle. What impressed us most was Zack and Tristan's professionalism, leadership, persistence, and genuine commitment to taking care of their customers. They never gave up until they found the right vehicle for us. That level of customer service is hard to find these days, and it's the reason we'll gladly return to this location over any other Enterprise branch.
• MS

  Miki Sheets-Ito

  Jul 28, 2026
  5.0
  I love Enterprise as always—they've never let us down. But this location is truly outstanding! We definitely found our go-to Enterprise branch. The customer service here was exceptional. Everyone was polite, professional, and very knowledgeable. Zack and Tristan went above and beyond throughout the entire experience. We needed a 7-passenger SUV for our family reunion because our boys are all over 6'3" and 200+ lbs, so space was important. We had reserved a Tahoe, Armada, or Expedition. Around 10:00 a.m., Zack called to let us know our reserved vehicle had been damaged and asked if another option would work. When we explained that we specifically needed a roomy 7-passenger SUV, they immediately started searching other branches and found one for us. When we arrived about two hours later, we discovered the replacement SUV had completely worn tires and didn't feel safe to drive. They sincerely apologized, searched again, and found a Jeep Wagoneer at another branch that had just been returned. They even offered to provide transportation while it was being prepared, although we chose to drive ourselves. Since the Wagoneer had literally just been returned, it hadn't been cleaned yet. There were snack crumbs under the seats, sand throughout the interior, fingerprints on every window, and the fuel tank was nearly empty. However, we were already running late and simply needed to leave. Despite those issues, we were grateful that they found us a safe, spacious 7-passenger vehicle. What impressed us most was Zack and Tristan's professionalism, leadership, persistence, and genuine commitment to taking care of their customers. They never gave up until they found the right vehicle for us. That level of customer service is hard to find these days, and it's the reason we'll gladly return to this location over any other Enterprise branch.
• EE

  E

  Jul 25, 2026
  5.0
  Smooth process thanks to Zach! Would definitely rent from this location in the future!
• WR

  wanda ruffin

  Jul 16, 2026
  5.0
  You will be real happy that you went with them they go the extra mile to make sure you get what you want and all your needs are met
• MM

  Michael MacDonald

  Jul 13, 2026
  5.0
  This is by far my preferred location. Everyone here is extremely helpful. I own businesses and how these employees all work together is truly a great thing to watch! Always putting the customer first to ensure a great experience.

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