AutoZone Auto Parts

Reviews

• RM

  R Mccain

  May 2, 2026
  1.0
  If zero stars were an option, I’d select it without hesitation. The level of service at this location reflects a complete breakdown in professionalism, accountability, and basic customer courtesy. My mother came in for a simple request assistance locating an oil filter and not a single employee made the effort to help. That’s not a complex task; it’s the bare minimum. This isn’t an isolated issue either. I’ve personally stopped coming here due to consistently rude front-end staff, and during a recent visit, an older employee behaved in a way that made me genuinely uncomfortable by repeatedly crossing professional boundaries. That alone is unacceptable. At this point, the problem appears systemic. When an entire team demonstrates the same lack of initiative, respect, and basic workplace standards, it raises serious questions about management and hiring practices. If employees are unwilling to perform the duties they were hired for, they should not be retained simple as that. Customer service doesn’t require much: basic decency, professionalism, and a willingness to do your job. Right now, this business is failing on all three fronts. Do better—or make room for people who will. And people wonder why my company is bigger than most. As a business owner, You guys are embarrassing.
• BD

  Berge Dadourian

  May 1, 2026
  5.0
  20 minutes to buy and replace battery
• MS

  Michael Thomas [Psychological Services]

  Apr 28, 2026
  5.0
  I’m writing this review to recognize a supervisor named Grace. She is the best supervisor I’ve encountered at the store located on Vegas Dr. and Decatur in Las Vegas. Her customer service is exceptional, and she has a genuine ability to connect with people, building strong relationships within the community.
• SH

  Shawna Heath

  Apr 6, 2026
  5.0
  I had an excellent experience at this location! The staff was incredibly knowledgeable, friendly, and eager to help. They went above and beyond to make sure I found exactly what I needed and even offered helpful advice to get the job done right. The store was clean, well-organized, and fully stocked. It’s clear they truly care about their customers. I’ll definitely be coming back
• JR

  James Roth

  Mar 30, 2026
  5.0
  Thank you for taking time to read my review of the AutoZone Store at N. Buffalo 🦬 and Vegas Drive. I am a Five Star Elite Lyft Driver with 32K+ rides and I have been renting a vehicle through the Hertz Lyft Express Drive program for 7+ years and today I needed a key fob battery 🔋. . .I was told by Pep Boys to go to AutoZone. . .so, I called the store and was assisted by "Tommy". . .he was awesome! When I got to the store Tommy was there to assist me with the key fob battery replacement. . .with genuine enthusiasm and dedication to duty, Tommy got me in and out in under 5 minutes! I promised him a 5 ⭐ Review sooo, here's your five stars Tommy ⭐⭐⭐⭐⭐!!! Thank you for being awesome and keep up your amazing 🤩 customer service!!! James Roth, Lyft Five Star ✨ Elite Driver ✨ and US Navy ⚓ Veteran. *also thank you for the military 🎖️ discount 🙏