AutoZone Auto Parts

Reviews

• TT

  Tray Turay

  1 day ago
  5.0
  Great experience! Vanessa and Tommy went out of their way to help me and were incredibly kind throughout the entire process. They provided excellent customer service and are a great example of how every AutoZone should treat its customers. I truly appreciate their kindness and willingness to help. Thank you both!
• SK

  Steven K

  5 days ago
  5.0
  Thank you Rosario! Excellent customer service, friendly, knowledgeable and values customer. Best Shop for auto parts and everyone here so helpful getting our tahoe headlights going again. Much appreciated! Steve West Summerlin
• YC

  Yasuke Chevalier

  Jun 9, 2026
  5.0
  Amazing experience from a quantity of Autozone. Came to buy a gas cap for mine was broken. The staff was friendly and they all seem happy in the fresh cold AC from Vegas. Thank you for having the cap in stock btw. Almost like it was meant to be .
• RM

  R Mccain

  May 2, 2026
  1.0
  If zero stars were an option, I’d select it without hesitation. The level of service at this location reflects a complete breakdown in professionalism, accountability, and basic customer courtesy. My mother came in for a simple request assistance locating an oil filter and not a single employee made the effort to help. That’s not a complex task; it’s the bare minimum. This isn’t an isolated issue either. I’ve personally stopped coming here due to consistently rude front-end staff, and during a recent visit, an older employee behaved in a way that made me genuinely uncomfortable by repeatedly crossing professional boundaries. That alone is unacceptable. At this point, the problem appears systemic. When an entire team demonstrates the same lack of initiative, respect, and basic workplace standards, it raises serious questions about management and hiring practices. If employees are unwilling to perform the duties they were hired for, they should not be retained simple as that. Customer service doesn’t require much: basic decency, professionalism, and a willingness to do your job. Right now, this business is failing on all three fronts. Do better—or make room for people who will. And people wonder why my company is bigger than most. As a business owner, You guys are embarrassing.
• MS

  Michael Thomas [Psychological Services]

  Apr 28, 2026
  5.0
  I’m writing this review to recognize a supervisor named Grace. She is the best supervisor I’ve encountered at the store located on Vegas Dr. and Decatur in Las Vegas. Her customer service is exceptional, and she has a genuine ability to connect with people, building strong relationships within the community.