Mercer Spring proudly served the community for over 40 years prior to becoming part of the Hainesport Enterprises family of businesses. Since acquiring the company, we have expanded and built upon that strong foundation—investing in our facility, equipment, and skilled team to enhance capabilities while preserving the craftsmanship, reliability, and customer-first values that defined Mercer Spring for decades.
While operating as its own company, Mercer Spring benefits from the shared experience, resources, and high standards across Hainesport Enterprises, allowing us to continue delivering dependable, high-quality service while evolving to meet the needs of our customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.