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Deborah Mcclellan
3 days ago
Crystal Gayle was the best! I have leased with your company in 2018 and 2021. I was happy with the service from the sales people then, but Crystal was great. I wasn't looking to buy today, but ended up leasing a Tuscan for 36 months. She was so professional, yet personable. She took the time to explain the car and what the difference was to a Kona. She discussed different deals which I could not afford, but never made me feel ashamed and embarrassed. Instead, she kept asking me questions and finally came up with a deal I could afford. She was very patient and friendly. I will recommend Lester Glenn Hyundai and Crystal Gale to all my friends and anyone that I hear is looking for a car.
GP
Giovanni Procopio
Aug 24, 2026
Worst customer service phone experience I’ve had in a long time. I had to call three separate times and was left on hold for 10–15 minutes each time just to get an answer to a very simple question: Is the factory warranty transferable to the second owner?
After wasting all that time and speaking with multiple people, I STILL don’t have an answer. Nobody seemed to know, nobody could give me a straight response, and I kept getting bounced around.
It should not take three phone calls and nearly an hour of my time to answer a basic warranty question. Extremely frustrating and disappointing customer service.
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avraham ganzvi
Aug 19, 2026
So it was a relatively decent experience, but here’s the sad thing I brought in my car on Friday they tell me they’re not even gonna be able to look at it until Monday, but they could only give me a loaner car for one day after that you have to pay for it so I asked them. Maybe you have a shuttle for me home because even though I didn’t order a shuttle in advance, but I’m not getting a loaner car they said no they can’t. They can’t give me a ride home then finally I get myself a ride home and I come to pick up my car and there is pen marks scribbled on my driver seat. I asked them if they could clean it and they tell me sure we’ll have to keep your car overnight and get you into a loaner car. So was a little disappointed and no, I did not leave my car to get cleaned
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Eric “EMGCons” Gabe
Aug 17, 2026
New Hyundai owner of a 2025 model, took to LG Hyundai in TR for safety recalls from the manufacturer for my first visit. After a lot of upselling as the oil changes are included but NOT the other service recommendations which totaled several hundred dollars on a new car, with 5k miles, which I declined. After not accepting these upcharges , simple oil change and only recalls I felt I was the very last person to leave that afternoon after being there all morning and all afternoon. That's when the real problems started occurring, I can only guess the software glitches I am now having are due to these installs. My return visit lasted 2 days with not resolving the issue and no loaner available. I need to return the SUV again for the same software issues and am having a run around getting an appointment and a free loaner. Very disappointed in the dealership and Hyundai, this is my first and most likely last one.
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Edgar Rodriguez
Aug 17, 2026
My daughter and I recently visited LG Hyundai in Toms River searching for a new vehicle for her. We had many questions about the brand and its models. We walked around the lot and a salesman happened to be nearby. Without any haggle or hassle he answered many of our questions. After a few minutes, we introduced ourselves and he as well. We knew from those moments on that Frank Acquaviva was the perfect person for us to buy a vehicle from.
Frank A is as professional as one can be, experienced, knowledgeable about the Hyundai brand and very personable. He absolutely went above and beyond for us and made our car buying experience an absolute pleasure. After several test drives, my daughter decided on a 2026 Hyundai Tucson SEL and she absolutely loves it. She loves the many comfort and safety features of the Tucson and the leading warranties that puts her mind at ease knowing that Hyundai stands by its brand.
In fact, everyone at LG Hyundai of Toms River, from the General Manager-“hey Craig”, on down to the Finance Manager and sales associates were among the most outstanding people to have ever met. So much so that a couple days later, I returned with my wife and we purchased another Hyundai. We purchased a 2026 Hyundai Santa Fe SEL and my wife absolutely loves it, loves the comfort and safety and definitely the warranty.
Thank you Lester Glenn Hyundai of Tom’s River and a special thanks to Sales Rep. Frank A and GM Craig D. We are grateful and happy to be part of the LG Hyundai family.
