Volvo Cars Red Bank

Reviews

• JC

  Joe Cortese

  Sep 22, 2021
  5.0
  Eric G. was very helpful and made the leasing process as easy as possible.
• SD

  Scott Delia

  Oct 13, 2018
  5.0
  Being a customer now for the past 18 years, Red Bank Volvo has never let me down. Sales and service are completely integrated which makes both departments aware of there customers. Especially on my latest visit I had an issue that I completely feel was handled professionally and empathetically. My S60 was starting to show some wear on the interior leather that could have been viewed as normal wear and tear. I brought my concerns to the Service Manager Chris and he was attentive and professional with me. He asked me to be patient and will look into how he he could help me with this matter. Chris reached back out to me the next day to let me know how he was able to repair/replace my seat. Chris never made this matter inconvenient for me. I was able to handle this all through email with no unnecessary back and forth. I left this experience feeling valued and validated in my purchase and decision to be and remain a Red Bank Volvo Customer. Thank you to the Sales and Service staff at Red Bank Volvo. You truly make my family feel like family.
• SG

  stuart z Goldstein

  Dec 6, 2016
  5.0
  Barbara Pospisil, salesperson, was the best I've ever dealt with over a 40 yr period. She demonstrated that she valued my business, way above my Acura dealership where I've 2 vehicles every 3 years for a decade. Barbara was highly responsive to questions and managed the communication on the negotiations with her & dealer management very effectively. Her post-sale service has also been exception, spending quality time to help me understand the S90s technology. I also give high marks to the Sales Manager, who supported Barbara both on pricing and servicing. I've been singing Red Bank Volvo's praises to all my neighbors. This is a far different experience than I had at Princeton Volvo (over 3 months).
• PP

  Paul Ploskonka

  Sep 1, 2016
  2.0
  Drove 2 hours in a rental to pick up a car upon them opening. It was filthy and had the alignment significantly off. They wouldn't budge on the price. We were told they would look at it and fix the issue. After waintg around for 3 hours they never looked at it and said to come back tomorrow. We'll I called the next day and they still never looked at it nor made any attempt to give me a time it could be looked at. All and all the sale manager is not commited to making sales and they had no respect for my time. They only got a 2 star vs a 1 star because Barbara our sales rep did a good job getting financing.

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