Enterprise Rent-A-Car

Reviews

• SP

  sharad patel

  3 days ago
  5.0
  Amazing staff and very helpful in all possible ways while checking in or out your rental.
• AS

  Ayazuddin Sayed

  Aug 18, 2026
  5.0
  Morgan at Princeton enterprise location was very helpful . She put in extra effort to locate a van with different location as most location were out of it . She was calm and helpful , professionally handled our queries and frustration. without her my trip would Be cancelled. 5 star rating for Morgan . Thanks once again.
• SD

  shlomo daniel

  Aug 12, 2026
  4.0
  Good service cars a bit tired
• SP

  Scott Park

  Aug 11, 2026
  5.0
  Morgan Provided outstanding customer service!
• HP

  Helena Ploss

  Aug 9, 2026
  1.0
  To Ms. Morgan Franc, some friendly words of advice if you plan on continuing in customer service. First, I'd recommend starting to read reservations thoroughly before customers arrive. It was filled out online, so I am assuming it stated somewhere that a driver under 25 would be driving the vehicle at the reserved time. It would probably be helpful if a car that such a customer is actually allowed to drive were on site... Second, don't assume your customers' time is any less valuable than your own. When we suggested having an eligible vehicle driven over from another location, as we were in fact counting on this being a simple and quick transaction, it really wasn't a personal attack. I understand Fridays are busy, but making customers wait over 20 minutes for what was described as a "10-minute drive over" isn't exactly acting in good faith or providing service of any quality. Finally, when a customer has a legitimate complaint, try not to take it so personally or become passive aggressive with a customer (even if it is about your attitude, hard, I know). Staying calm and professional, especially while representing a company, tends to make everyone's day a little easier :) All the best to you!