Enterprise Rent-A-Car

Reviews

• AO

  Anthony Orlando

  May 13, 2026
  5.0
  Friendly staff
• BM

  Brian Magracia

  Apr 28, 2026
  1.0
  I reserve online and came to pick it up my car, and nothing in there not even one. Paid for my Uber, wasted time, I have my confirmation, they said call different location which is another waste of time and money.. enterprise pls dont confirm if u can't provide.. waste of time waste of money..
• AU

  Akshay Upadhyay

  Apr 12, 2026
  1.0
  My experience at the Parsippany location was a disaster. I received extremely poor customer service from the representative who checked me in. Not only did she check me in under the wrong name, but she also attempted to downgrade me from the vehicle class I had already paid for. Despite it being evident that these were her mistakes, she never offered an apology. Although I was the only customer at the location, the check-in process took almost an hour due to these avoidable errors. To make matters worse, the car I was eventually given only had a quarter tank of gas. As soon as I reached the highway, the vehicle began making a loud banging sound and felt extremely unsafe to drive. As a result, I had to drive an hour out of my way to the Easton, PA location to exchange the faulty vehicle for a new one. In total, I lost close to half a day of my time because of the mechanical issues and the poor service at the initial branch. While I want to note that the customer service I received at the Easton location and upon returning the car was great, it does not make up for the significant stress and lost time caused by the Parsippany branch.
• JK

  Judy Kret

  Apr 11, 2026
  5.0
  Any questions I had, they answered. People were great.
• LK

  Lisa Kain

  Mar 22, 2026
  5.0
  I've used this location several times. Easy pick up and drop off. Cars are always clean. Highly recommend