Enterprise Rent-A-Car

Reviews

• AE

  Annie E

  5 days ago
  5.0
  I had an excellent experience with Steven, the branch manager at Enterprise (Ocean, Nj), and his entire team. Everyone was incredibly polite, professional, and accommodating from start to finish. They went above and beyond to make the process smooth and stress-free, and their customer service truly stood out. It’s refreshing to work with a team that is so friendly, efficient, and genuinely cares about their customers. I highly recommend this branch if you are looking to rent.
• BB

  Brian

  6 days ago
  5.0
  Great convenient location offering good price / value. Staff is 5 star Thanks !
• LT

  Lamont Taylor

  May 2, 2026
  5.0
  The service was excellent, then team gave me a ride to pick up my car from the shop. Always go with enterprise when I need a rental... A+ service
• MJ

  Monica Jacob

  Apr 28, 2026
  1.0
  I was given a car that had been used previously by someone who contaminated the vehicle with skunk weed smoking. When I arrived the windows were down I assume to air it out. They did not clean out the interior only took it for an external wash and told me it would dissipate and they would give me a discount upon my return. My spouse and I took in for another wash as his thoughts were perhaps someone had run over a skunk and the undercarriage required cleaning. This was not the case. I went to my mother's 80th birthday with my new hairdo smelling like skunk weed. I called and asked for the same vehicle exchange for Saturday morning and was promised it would be there. When I arrived it was not and I had to sit and wait as they tried to clean and deodorize the interior for and hour. It was better for about two hours but as the car moved and the heater was turned on the smell returned more sickening than the first time. I needed that particular car for an event on Sunday, but my husband and decided after I vomited not to expose anyone else and dropped off the vehicle on Sunday and put keys in the drop box return. Ruined a weekend I will never be able to replace nor my reputation to my mom's friends and I didn't get to ride my 3 year old grandson to the birthday party on Sunday. Worst experience ever and your staff did not see it as an issue.
• WH

  Will Herrington

  Apr 23, 2026
  5.0
  Rented a car from Anthony he was so professional and made it so easy for me to rent. Would rent from Anthony again.

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