We are a separate but affiliated operation of one of the oldest and largest Honda dealers in the country and are in our 5th decade selling Genuine Honda OEM Parts. Our reputation is second to none and serving our customers is our top priority. Reflecting this, our team has been awarded with the prestigious Council of Parts and Service Professionals. This award is presented by Honda to the best of the best Parts departments for excellence in customer satisfaction and effective operations. *NOTE: Google put in our profile that we are located in Burns Honda, but we are only affiliated and do not maintain a storefront within Burns Honda. PLEASE DO NOT GO TO BURNS HONDA FOR HONDA FACTORY PARTS ORDERS/RETURNS. They will not be able to help you.*
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.