AutoZone Auto Parts

Reviews

• CM

  Corey Milligan

  Sep 24, 2026
  4.0
  Debby was a great help to me i appreciate her work. she had amazing customer service and she is very sweet. i will come here more often because of her. THANK YOUUU
• CC

  Cy Carr

  Sep 3, 2026
  3.0
  I lived close by so I go there a lot. Lately there’s long lines , gives me the impression they understaff. Which paying takes to longer. The Bold headed store managers is always being rude to someone, in front of customers, like me. The prior manager a heavy set guy was so nice. I hope things get better or I will not be going there.
• DZ

  David Calderon (Zeptarrrr)

  Sep 1, 2026
  1.0
  I came into this location today because I needed my battery/charging system tested. I politely asked an employee for assistance and was told to give him a moment. I waited several minutes while he continued working on the computer. During that time, the store was very quiet, and when other customers came in with smaller requests, they were assisted immediately while I continued waiting. Eventually, he asked me to move my car closer to the store because of the light drizzle outside. I explained that I had previously worked for AutoZone and had performed battery testing in similar conditions, but instead of performing the test himself, he handed me the testing device and had me perform the test myself. Upon stepping outside with the device in my hand. The rain/drizzled had completely stopped. I completed the test and brought the device back inside. I then asked for a copy of the results. He acknowledged my request, so I waited. After another minute or two, he asked me, “Can I help you?” I reminded him that I was waiting for the results, and only then was I told that the printer wasn’t working. I completely understand that a printer can malfunction. My issue was the lack of communication. If I had been told immediately that the printer wasn’t working, I would have understood and simply taken a picture of the results myself. Instead, I was left waiting after my request had already been acknowledged. What made the experience particularly frustrating was that I came into the store specifically for assistance with a relatively simple service and ultimately had to perform the test myself. The interaction felt dismissive from beginning to end. I normally don’t leave negative reviews, but as someone who has actually worked for AutoZone before, I know the importance of customer service and communication, and this interaction fell well short of what I would expect from the company. I hope management reviews this interaction and addresses the customer-service aspect with the employee. The employee assisting me was named Manuel, if I remember correctly (older guy)
• TA

  Tasha Acosta

  Aug 30, 2026
  1.0
  I went in for a few things and it was a horrible experience here. The staff was not knowledgeble to answer simple questions and rude. I asked for red tape to cover brake lught and he said yea we have it look down the aisles. Then i asked for a transmission oil dipstick ans it didnt fit. He said" with technology these days you never know" so I went back in to exchange and the other cashier said "look just come back here and show me what you think fit because I'm not about to be climbing up and down this ladder". And even after finding my part they needed manager "Alex" to do an override whom was no where to be found for over 15 minutes. HORRIBLE!!!!. No structure or respect.
• EB

  E BAT

  Aug 8, 2026
  1.0
  Had a really bad experience with the manager i went to replace a battery and the first thing he did was test it and they found out the battery was dead. So he told me that he couldn’t replace it he just could charge it for 2 hours. Went to another AutoZone store and got it swapped right away with no attitude or lots of false explanation. if the system lets them do it why give customer a hard time? No clue but they definitely need better customer service on this store.

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