A 3 level parking garage boasting 3,650 parking spaces, 5 entrances (two entrance lanes on the roof and three entrance lanes on the garage level 1), 11 exits ( three on level 2 and eight on level 1) and 8 POF’s (pay-on-foot pay stations). This is a paid parking garage which allows patrons to pay on their own with little assist from the staff. In the event that a patron has a problem we have call buttons on every devices and 1 to 2 booths at each exit for assistants. Newport Centre is a retail complex and the primary focus of the facility is to serve the retail patron. Additionally, the parking facility serves neighboring office, hotels, unrelated retail and residential developments. Monthly parking rates are also available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.