AR
Alethea Rodriguez
May 1, 2026
I am extremely disappointed with my experience after purchasing a 2019 BMW X3 from this location. Not even three weeks after buying the vehicle, the check engine light came on and the car began rattling. Since the vehicle is under warranty, I contacted the service center, only to be told to drop the car off because they “cannot accommodate the working class.” I was also informed that no loaner vehicles were available if my car needed to be kept.
The service representative I spoke with was noticeably frustrated and spoke to me as if I was inconveniencing him. When I called back to speak with a manager, I was connected with Jeff, who claimed to be the manager. Unfortunately, he was even more dismissive and unprofessional. When I expressed my concerns, he spoke down to me and told me that if I didn’t like his response, I could go to AutoZone or Pep Boys for a free diagnosis instead.
This level of customer service is unacceptable, especially from a dealership that sells luxury vehicles. The lack of professionalism, empathy, and basic respect has made it clear that I will not be doing business with this location again. I strongly encourage others to think twice before purchasing a vehicle here.
SC
Shonda Carter
Feb 8, 2026
I had a great experience, from start to finish.
Brian met me at the door and took the time to listen to what I needed. Jeff understood what I needed, and said they could help. Vince was great and walked me through the process, Chris made it happen. It all was an all star team. I got a great car at a great price! I thank the Lord for these gentlemen.
I highly recommend Good Wheels.
TB
Tiffany Beltran
Jan 29, 2026
I’m extremely happy with my purchase of this gorgeous Ford F-150 XLT—an amazing truck at a great price. Ross was my salesman, Chris was the finance manager, and Carmine (the owner) were all true stand-up gentlemen. They took the time to help me strategize the terms that made the most sense for my situation and made sure every need was met. The entire process was quick, fun, and genuinely personable. I highly recommend this dealership to anyone looking for competitive pricing, great quality, and a team that treats you right. Thanks again, guys!
CP
Chris Passamante
Jan 6, 2026
Very good car dealership, professional knowledgeable very good products on their lot. Ross and Chris made this transaction very easy, not complicated quick easy approval. So if you’re in the Glassboro New Jersey area, I recommend you stop in and see this team and you won’t be disappointed in your choice of a vehicle.
JC
Jorge Caputo
Jan 6, 2026
Very smooth puchase experience. Generous trade in allowance. Left with a new used vehicle and a check for the difference between my trade in & purchase price. Had a suspension noise that wasn't heard on road test. Brought it back for n/c repair after 2 days. No problem, Carmine repaired asap. Very reasonable pricing
I sent my grandson in for a vehicle. Again he took care of him personally and worked a deal with an extended warranty. Can't say enough of sales professional experience