Freehold Subaru

Reviews

• EK

  Es j k

  4 days ago
  5.0
  From when I walked in until the time I left with my beautiful red car I was treated like I was buying 12 cars at msrp Brandon the mgr was the best! From when I told him what I wanted he had the right answer and solution Randy was what every salesperson should aspire to Polite knowledgeable and respectful of my time The financial person who I am ashamed to admit I forgot his name was professional and didn’t waste my time with nonsense like most back end managers do The car is just perfect for me and my needs and I am just very happy I could get a beautiful safe car for a price I still can’t believe They earned my business and they deserve to have anyone looking for this class of vehicle get here
• PK

  Paris Keighley

  6 days ago
  1.0
  I got my 2024 Subaru Impreza at this dealership, new, and my tire blew out the other day, a little over 2 years old. I drive an average amount (the car has almost 19K miles over the 2 years I’ve had it, it’s never been left sitting for over a couple days) and yet the diagnosis on my tire was dry rot. The mechanic recommended replacing all 4 tires. I had the tire that blew replaced, but they did not have the tire in stock so I had to leave my car overnight. They did not offer a courtesy vehicle so I had to pay to uber home and back ($80 each way) as the tire blew closer to my work in Freehold. When I went to pick up the car, I asked if they still had the tire or took any photos, so I can contact the tire manufacturers to pursue a refund for the defective tire (and the expenses associated with the event which totaled about $400). They did not have either the tire, or any photos of the tire which were necessary for me to pursue a refund with Firestone. I am extremely disappointed with how the service on my vehicle was handled and will be taking my car elsewhere for the rest of the tires to be changed, as well as will not be returning for a new Subaru when my lease is up next year.
• DA

  Deonna A.

  Aug 8, 2026
  5.0
  First and foremost, my experience with Freehold Subaru was beyond excellent. We have purchased several cars at many dealerships in New Jersey throughout the years. Have never had this type of experience. Our salesman Mike Moursy was exemplary. He was professional, personable, detail oriented and attentive to what we were looking for in a vehicle. In an era where everything is about making money, Mike never displayed anything but respect and understanding for us and was directly focused on helping us get into a car that was the absolute best fit. This was truly refreshing to see a Salesman and dealership care so much for the wellbeing of a customer, as opposed to simply selling a car. Exceeded our expectations without a doubt and we are very thankful to Mike Moursy, Brandon J. and Freehold Subaru for hands down, the best car buying experience we have had. It truly was a blessing!
• JM

  Jose Martinez

  Aug 7, 2026
  5.0
  From the moment I walked into Freehold Subaru, the entire team was outstanding. The price they offered for my purchase aligned with my expectations, and they worked with me to structure a deal that stayed comfortably within my budget. What truly set this dealership apart was their no-pressure approach. Unlike several other dealerships I visited during my search for a new vehicle (which will remain nameless), the team at Freehold Subaru never tried to upsell me or push any unnecessary products and services on me. They respected the fact that I had done my research before coming in and treated me as an informed customer rather than someone they needed to convince. Everyone I worked with was welcoming, knowledgeable, professional, patient, and, most importantly, honest. The entire experience was the complete opposite of what I had expected when shopping for a vehicle. Freehold Subaru has genuinely changed my perception of how car dealerships operate and demonstrated the level of customer service that's possible when you're working with the right team. I highly recommend Freehold Subaru to anyone looking to purchase a new or used vehicle. Brandon, Carlos, Randy, and Dave are an exceptional group of professionals who made the entire process smooth, transparent, and enjoyable. Thank you all for making what is often a stressful experience such a positive one.
• NT

  Nick Thomas

  Aug 1, 2026
  5.0
  I had an outstanding experience at Freehold Subaru, and I especially want to thank Sean Brand for making the entire car-buying process so easy and enjoyable. From the moment I walked in, Sean was friendly, patient, and genuinely listened to what I was looking for. He never made me feel pressured and took the time to answer all of my questions, explain my options, and help me find the right vehicle within my budget. His honesty, professionalism, and knowledge made what can often be a stressful experience feel comfortable and exciting. I truly appreciate all of the time and effort Sean put into helping me drive home in my new Subaru. His excellent customer service went above and beyond, and it's clear that he genuinely cares about his customers. A special thank you to Yuliya in finance for making the financing process smooth and easy to understand. She was kind, professional, and took the time to clearly explain everything, making what is usually one of the more intimidating parts of buying a car completely stress-free. Additionally, thank you to Brandon, the manager, for being so professional and kind throughout the entire experience. It was truly appreciated. I highly recommend Sean Brand and the team at Freehold Subaru to anyone looking for a new vehicle. Thank you again for such a great experience—I couldn't be happier with my new Crosstrek!

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