Fred Beans Hyundai of Flemington

Reviews

• IT

  Ina Tsymanava

  1 day ago
  2.0
  I purchased a 2025 Hyundai Tucson SEL Convenience from Fred Beans Hyundai of Flemington at the end of June and worked with Bob and Jeff during the purchasing process. I chose this dealership because they had a very competitive price for the year, trim, and equipment I wanted. I am happy with the Tucson itself, but unfortunately, the purchasing experience left me disappointed. The vehicle was advertised with approximately 27,000 miles, and the same mileage was still reflected in the paperwork/OTDR at the time of purchase. However, when I took delivery, the actual odometer showed over 28,000 miles. That discrepancy should have been clearly disclosed and accurately reflected in the paperwork. The vehicle was also delivered with one of the front floor mats missing, and the interior had not been properly cleaned or detailed before delivery. These may seem like relatively small things, but for a Certified Pre-Owned vehicle from an authorized dealership, I expected the car to be properly prepared and ready for its new owner. What frustrated me most was discovering that the vehicle had an open recall that had already been outstanding for months before I purchased it. This was a Certified Pre-Owned Hyundai being sold by an authorized Hyundai dealership, yet the recall was not completed while the vehicle was in their possession. After the purchase, I received repeated calls for a month asking me to bring the car back to have it done. I don’t understand why this wasn’t taken care of before the vehicle was sold. There was also an issue with BlueLink and the ownership records from the day I purchased the vehicle. The employee helping me was unable to add the vehicle to my BlueLink account because of an error and did not seem to know how to resolve it. More than three months later, I still cannot connect my own vehicle to BlueLink because the ownership information in the system apparently has not been properly updated. This should have been handled as part of the sale, not left for the customer to figure out months later. I got a good price and I like the vehicle, but between the documented versus actual mileage, the missing floor mat, the unresolved BlueLink/ownership issue, and selling a CPO vehicle with a months-old open recall, I expected much better attention to detail and preparation from an authorized Hyundai dealership. I did not have the time or energy to pursue all of these issues immediately after the purchase, but that does not make them acceptable. I would strongly recommend that anyone purchasing a vehicle here verify the actual mileage against the paperwork, recall status, included accessories, ownership records, and connected services themselves before signing and taking delivery.
• MS

  Mohamad Saadeghvaziri

  1 day ago
  5.0
  It was excellent. Both the Service Manager - Sal - and his associate - Sean Bain - were thorough and patient to understand the problem and address all of my concerns.
• BB

  Brandon Whetzel (Brandon)

  3 days ago
  5.0
  Bryn was great to work with during my vehicle search. I received an actual written pricing breakdown and when there was a question with the DMV numbers, they worked through it instead of avoiding the issue. I didn’t end up buying, but the transparency and communication were excellent.
• MM

  MaryJo McGuire

  Sep 14, 2026
  5.0
  I highly recommend Shawn Feeney at this dealership. He is easy to work with and extremely efficient. Shawn has a fantastic knowledge of what he sells and loves to help people find the right fit with their vehicle. I have had many friends use Shawn as well and have had the same excellent experience as I have had. You won’t be disappointed!
• CA

  Corey Alexander

  Sep 9, 2026
  5.0
  Worked with Shawn on a 2027 Ioniq 5 Limited and it was about as easy as buying a car gets. I'd done all my own research and knew exactly what I wanted, Shawn didn't try to re-sell me on anything, he just found the allocation, got a VIN held for me, and kept me posted through a months-long wait when even Hyundai didn't have build timing nailed down. He answered texts quickly the whole way, sent photos of the car once it landed, and when I asked to have add-ons taken off the deal it was handled without a runaround. Pickup was scheduled around my morning and the paperwork was ready when I got there. If you know what you want and just need someone to actually get it done, ask for Shawn.

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