Enterprise Rent-A-Car

Reviews

• CL

  Conveyance Service LLC

  Aug 15, 2026
  5.0
  I would like to take this opportunity to recognize the outstanding service I received from Natalia Nunez, the manager at the Enterprise Rent-A-Car location on Bergen Boulevard in Fairview, New Jersey. I have been an Enterprise customer for approximately seven years, and I rent vehicles very frequently—typically 14 to 15 vehicles per year, many of them for extended periods. Because of that experience, I have dealt with many rental locations and employees over the years, and I can confidently say that the level of customer service Natalia Nunez provided deserves special recognition. When I needed a Jeep Wagoneer, the Fairview location did not have one available. Instead of simply telling me that they did not have the vehicle, Natalia went above and beyond. She searched other Enterprise locations, located the type of vehicle I needed, and arranged to get it for me. That extra effort meant a great deal to me. My rental ultimately lasted approximately a month, and throughout that entire time Natalia and her team were excellent. She was consistently professional, polite, respectful, understanding, and willing to help. She also took into consideration that I have been a loyal Enterprise customer for many years and worked with me regarding the rental rate and pricing, which I greatly appreciated. Whenever the rental needed to be extended, communication was excellent. There were even occasions when I was working or too far away to physically come into the branch, and Natalia helped me take care of the extension without making the situation difficult or inconvenient. She made me feel like Enterprise genuinely valued my business and my history as a longtime customer. I understand Natalia is relatively new to managing this location, having been there only around seven weeks, and based on my experience, Enterprise made an excellent choice putting her in that position. She represents exactly what customer service should be: professional, accommodating, respectful, solution-oriented, and genuinely interested in taking care of the customer. I also want to recognize the entire Fairview Enterprise team on Bergen Boulevard. This location has consistently taken good care of me, and Natalia has continued and strengthened that tradition of excellent service. Please make sure this recognition reaches Natalia Nunez and the appropriate district or regional management team. Employees and managers who go this far above and beyond for customers deserve to be recognized. Thank you, Natalia Nunez, and thank you to the entire Enterprise Fairview team for taking such great care of me. After approximately seven years as an Enterprise customer and many rentals, experiences like this are exactly why I continue choosing Enterprise and why I will continue renting from this location in the future. Excellent service from beginning to end. Five stars and my highest recommendation.
• JE

  Jonathan Echeverry

  Aug 14, 2026
  5.0
  Great customer service
• RM

  Ria Malatesta

  Aug 11, 2026
  5.0
  I want to give a special thanks to Erin and her manager for their customer service, professionalism, and support!
• SK

  Sevilay Kapoglu

  Jul 15, 2026
  5.0
  I have rented a car from this location many times through my insurance company. The employees are always friendly, helpful, and genuinely willing to assist. I definitely recommend this place.
• JC

  José Chinea

  Jul 15, 2026
  5.0
  Hello, I rented a vehicle from Enterprise Rental Fairview, New Jersey . I would like to recognize the outstanding service I received during my recent rental. From start to finish, the staff was friendly, professional, and genuinely helpful. They took the time to answer my questions, explained everything clearly, and made the entire rental process quick and stress-free. The vehicle was clean, well-maintained, and ready when promised. It's refreshing to receive such excellent customer service, and the team made a great impression. Please pass along my appreciation to everyone involved. They are a credit to Enterprise, and I will gladly recommend your company to family and friends and look forward to renting with you again.

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