Enterprise Rent-A-Car

Reviews

• JT

  JPJ Travels

  Jun 5, 2026
  5.0
  Great Customer Service
• GV

  Gregory Viola

  May 29, 2026
  1.0
  Enterprise as a company simply does not care for customer service. Basic response times are poor. Poor negligence in vehicle inspections. Problem handling skills are non-existent. Both customer service line as well as the location local services lacked any accountability and ownership. I will not be using enterprise again. It’s a shame.
• AA

  anthony acker

  May 21, 2026
  1.0
  Charged me for tolls I didn't use. Charged me for tolls twice so that I would have to pay their service fee twice. Ordered a economy car to save on gas but they "didn't have any" and gave me a gas guzzler. Will not use them in the future. 0/10 would not recommend.
• RS

  Rick Swanson

  May 11, 2026
  5.0
  Once again impressed by this location. The staff are just great....they seem eager to help me as a customer....have earned my loyalty as I come through town twice a year.
• MO

  MAILLYL OLIVER

  May 5, 2026
  5.0
  We arrived in Atlantic City on April 30th with a return planned for May 3rd, but unfortunately, we were among the passengers whose flight with Spirit Airlines got canceled. I want to highlight the outstanding service we received at Enterprise Rent-A-Car. The representative who assisted us was truly excellent from start to finish. From the moment we arrived, he had our car ready, showed a great attitude, and was very customer-service oriented. The vehicle itself was in excellent condition—very clean—and he provided clear instructions and transparent pricing. Everything went smoothly. When we lost our flight, we became very concerned because the website showed no availability to rent a car for our return trip to Tampa. However, when we went back in person and explained the situation to the same representative, he immediately stepped in to help. He didn’t waste any time—he quickly offered us options and explained that although nothing was showing online, he was able to find a solution for us. He did not add any unnecessary charges—he simply adjusted the difference within our existing reservation and made the entire process incredibly easy so we could drive back to Tampa without stress. On top of that, he added notes in the system to ensure that we wouldn’t be charged unnecessary fees upon arrival in Tampa. Thanks to him, we avoided what initially looked like over $1,000 in charges, and everything was handled correctly. I truly want to thank him for his help and exceptional service. The cars were in excellent condition and ready to go. Overall, this was an outstanding experience. Highly recommended, and thank you again!

Frequently Asked Questions About Enterprise Rent-A-Car