Advance Auto Parts

Reviews

• GM

  Gare maner

  Jun 14, 2026
  1.0
  Called today about a rear wiper blade . Said could not do it on a Sunday ??! And on top of that said not able to with 2 people in the store when it policy . Every store needs to have 2 people and are allowed to do rear wiper blades . Will call corporate video to
• HH

  Hubbz

  May 11, 2026
  1.0
  Poor customer service. Stood there didnt even gesture but look right at us several times. Phone ringing and I had to but 3 cars worth of paint guess I will drive to vineland. A and decker paint supply
• JB

  jamirah brown

  May 7, 2026
  5.0
  Will and alex were incredible , They Helped me with my car battery and were also good conversation , I recommend Them for any help with your vehicle⭐️⭐️⭐️⭐️⭐️
• OE

  osvaldo Escobar

  Feb 20, 2026
  5.0
  The best advance auto in the area, christina and Lisa and there crew are worth a million always give me the right parts
• JL

  J L

  Feb 11, 2026
  1.0
  ⭐ 1-Star Review- Advance Commercial Our experience with this Advance Auto Parts location has declined significantly, and the issues always seem to stem from the same employees — primarily Lisa, and at times Brian. We have a commercial account with a $10,000 credit limit and have spent thousands of dollars with this store, yet the way we’ve been treated is unacceptable. On 2/11/2026, we ordered a $5.53 part. When the driver arrived, he told us we had to pay cash, even though our commercial account has always been in good standing. Our last order was 12/1/2025, and the account was paid in full on 12/18/2025. We were out of town for two weeks in December and all of January, so there was no activity simply because we weren’t here — not because of any issue on our end. When we called the store to ask why we were suddenly being told to pay cash, Lisa informed us that our account was “inactive.” She was rude and dismissive throughout the conversation. While she did not curse this time, she has cursed at us in past interactions, so the attitude was unfortunately nothing new. When we questioned how our account could possibly be inactive given our history and spending, she brushed us off and said, “Oh well, this is how it is for all of our customers.” When we told her we would contact corporate, she didn’t care. After speaking with corporate, we learned that Lisa’s explanation was completely false. Corporate confirmed that an account cannot be marked inactive unless it has been unused for at least six months, and that store employees do not have the authority to make that determination. In other words, the story we were given at the store was not true. This isn’t an isolated issue. Lisa — and sometimes Brian — have delayed orders, sent incorrect parts, held deliveries out of spite, and even made us wait an entire day for something as simple as an oil filter. The inefficiency and unprofessional behavior are exactly why we moved most of our business to AutoZone. AutoZone has been faster, more accurate, and far more pleasant to work with. It’s unfortunate, because this store is losing thousands of dollars a month — not because of pricing or inventory — but because of how customers are treated. Until the professionalism at this location changes, we just may need to put serious thought into boycotting this store. Advance Auto, bring back Freddy and/or Kathy! Your customers are tired of the circus!!!

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