Penske Used Truck Center

Reviews

• SB

  Soya Bean

  Jun 24, 2026
  4.0
  Great Customer Service!
• CG

  Cierra Greer

  Jun 4, 2026
  1.0
  They’re a scam!!! Don’t do it just do your research. We got a Truck from this Location & Penske’s own inspection report shows that Richard Petersen inspected and passed the DEF system, DPF, SCR system, sensors, wiring, and related emissions components. Less than a month after purchase, our truck now has an engine shutdown warning and major DEF system issues. Our SYSTEM IS COMPLETELY BAD. It’s very disappointing to spend this much money on a truck that supposedly passed inspection, only to be facing costly emissions repairs almost immediately. This experience has left me questioning how thorough the inspection process really was. This isn’t an over night problem they sold the truck knowing this was an issue and signed off on it.
• LB

  Lorenzo Balmer

  Jul 7, 2025
  1.0
  I recently purchased a truck on 6/5/25 It has been an awful experience Due to Lack of response from customer support. Purchasing the truck was not the hard part , everybody answers your questions and responds until the deal is sealed , then they can care less about assisting you. They don’t stand by what is advertised on the Penske site regarding the condition of the trucks ie: level 1 , Level 2 …. DONT BE FOOLED The worst part - i haven’t even had truck one full month yet with my first Payment due / rapidly approaching and the commercial vehicle has had 2 major break downs Support doesn’t reply, sends you in circles , half responds to emails . The mechanics have seen my truck and claimed to have fixed the problem only for the issue to happen again , immediately after picking it up !! And it wasn’t a small problem either , it’s actually the engine . A major problem I’ve asked for reimbursement due to having to get a rental to keep a float - this has taken more then 2 wks to be reviewed and i am still back at square one with a truck that does not function at all , and a ton of rental invoices to keep my business afloat . Disgusting !!! Buyers beware
• JG

  Jadon Garcia

  May 27, 2025
  1.0
  I Recently bought a truck for my plumbing company. It was a 2017 Ford Tran 250 with only 60,000 miles, I had my mechanic go over it like I do every vehicle that I purchase, he did a full inspection and noticed that there was extreme carbon buildup on the cylinders, he verified it by having me come in to look at it, I sent an email to Penske customer service and a few days. I received a call stating that the vehicle was fully inspected and there was nothing wrong with it when sold.|