Nothing but exceptional!! Unfortunately, I had to replace my windshield twice in about a month. The Safelite Team at Cherry Hill fixed everything just right and went the extra mile. I was more then pleased. I thank the Manager and his team for a job well done. Their customer service was top- notch.
LM
Linda Morelli
5 days ago
They did a great job. They were very courteous. My only frustration I had is that I ended up getting a little lost and I couldn’t get in touch with them by phone to let them know so that was a little frustrating but other than that the work they did was wonderful. The technicians were courteous, respectful.
Had the windshield on my 2004 Tundra replaced at my house. Scheduling was so easy and convenient. The technician, Raymond, was awesome. If I need a windshield replacement again, I'm definitely using Safelite again.
CA
Cheryl Atwell
Aug 11, 2026
Having never experienced having a windshield replaced I was treated with courtesy, professionalism and care. The Receptionist in the front went out of her way to see if I could be helped sooner and the technicians went above and beyond-just the way everyone worked together to accommodate me as well as the other customers again the Safelite in Cherry Hill is amazing and their people are the best.
Initially going into the CH (Cherry Hill) location when I had a small crack, I found them to be very professional. Months later I finally booked an appt as the crack grew too large - and then from the call center to the CH location - it was a nightmare. I have never seen such an unprofessional run office that day, rude and abusive staff, even a customer in the store spoke up to the staff and said you should not talk to your customers like that - that is sad! I called the manager and reported all this, he already knew as a few of the staff informed in as they knew I was calling in and they even told this one staff to walk away. I WILL NEVER USE THEM AGAIN - I could write a whole page on what went wrong - but folks will make they're own choices. I did speak to the manager days ago now, he even asked if he could call me back and f/u - never did, he even offered a small refund, but so far haven't seen it. It is sad that we have to go an pay money to businesses that have rude and abusive staff - no one needs that - but their are other companies that I am sure will provide a more professional service.