Safelite

Reviews

• ZA

  Zackery Aguilar

  4 days ago
  5.0
  From the moment you walk in Maxwell is welcoming you from afar with a big smile. A small gesture, but very uncommon in customer service nowadays. I was quoted 2-3 hours, and my vehicle was ready in 2.5 hours. They left my EZ-Pass reader in the cup holder with new Velcro stickers! Another unexpected detail. In the waiting area they also offer coffee. All in all, great service.
• PS

  Pavel Salmin

  Oct 8, 2026
  1.0
  Extremely Disappointed – Wasted Trip After 3-Week Appointment I scheduled an appointment with Safelite three weeks in advance. I arrived at 7 AM as scheduled, only to be told that the windshield had not been received. The staff was polite, and I have no complaints about how they treated me. However, that does not change the fact that I completely wasted my time because of your company’s failure to have the part ready for a confirmed appointment. This is completely unacceptable. I made arrangements, took time out of my day, and showed up on time — and Safelite failed to deliver on a basic commitment. I expect a proper explanation and a resolution for the inconvenience this caused.
• CM

  Carol F Martins

  Oct 4, 2026
  1.0
  Very poor quality repair. The windshield still looks damaged, with visible marks and even a hole in the middle of the repaired area. I’ve seen this type of repair done properly many times before, and this was nowhere near acceptable. To make things worse, my original wiper blades were replaced with cheaper, lower-quality ones, and now they make noise every time I use them. Overall, the service was disappointing, careless, and absolutely not worth it. I would not recommend this place to anyone.
• SS

  Sudhanshoo Sharda

  Sep 27, 2026
  5.0
  Adam ans team was just amazing. A stone hit my windshield. He helped me to fix it and service was very quick. It was a big crack but Adam was able to fix it as cleanly as possible. He also provided his recommendation not to replace also explained me about lifetime warranty etc. He paid attention to my concerns and provided an amazing service. Thank you Adam and team once again!
• GO

  Georgette ORourke

  Sep 25, 2026
  5.0
  Going in person was better than on-line. On-line, they asked all the wrong questions. But going to the Bayonne location I could get the exact information i needed to make my decisions. They were kind and answered all my questions. I highly recommend the Bayonne location.