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Business Details
About
Auto Body ShopAuto Dent Removal Service
Shadow Lake Collision is proud to serve the greater Omaha area with two convenient locations in Papillion and Omaha. As a family-owned and operated business, we’ve built our reputation on quality repairs, honest service, and treating every customer like family.
Our story began in 1975 with the opening of our first shop, AA Collision Repair. Over time, our dedication to integrity and craftsmanship fueled our growth. In 2012, we brought our locations together under one name—Shadow Lake Collision—to better serve drivers across the region.
Location
Hours
Monday7:30 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.