AutoZone Auto Parts

Reviews

• AM

  Abraham Morgan

  Sep 7, 2026
  5.0
  I experience was great. I was able to get a dependable battery finally for my motorcycle. I'm so happy I was connected to the perfect agent in your store to get the perfect battery
• TN

  Tyce Neal

  Aug 30, 2026
  5.0
  Sergio helped me replace my battery and Robyn was very kind with helping me find the right one
• RG

  Ricardo Gonzalez

  Aug 30, 2026
  5.0
  Sergio let me keep my car in the parking lot for a bit since coolant was leaking
• SK

  Salibi Khudidah

  Apr 28, 2026
  1.0
  if i could give this place a 0 rating i would. Posting this on behalf of a friend who had a really frustrating experience at this AutoZone today, 04/28 They went in to buy brakes, rotors, and a light bulb, but were sold the wrong parts multiple times. They had to go back more than once to exchange items because the rotors and the light bulb were both incorrect. When they asked for a refund, the employee initially refused and asked for a receipt. Even though my friend didn’t have the physical receipt, the employee was able to pull up the purchase using their phone number, and the transaction was clearly visible on the screen. Instead of resolving the issue, the situation escalated and the police were called over what should have been a simple return and refund process. Overall, this was handled very poorly. Mistakes happen, but the way this situation was handled is concerning. I’d recommend being cautious and double-checking anything you purchase here. I read one of the other ratings on here about an experience that happened with a guy who was unable to do the service himself because of an injury he had, it was a situation where vehicle repairs led to additional dashboard warnings and concerns about how management handled the situation. This store overall handles situations like these, specifically those that deal with refunds for some reason, very poorly. Does management not teach you all how to do a refund? Is that why you treat the customers so poorly when they ask for one?
• AC

  arkan choko

  Apr 28, 2026
  1.0
  Came here to get new brakes, rotors, and a light bulb. Terrible customer service. The employee was rude from the start and sold us the wrong parts. I went back, and they exchanged the rotors. Then I had to return again because the light bulb he gave me was also wrong. When I asked for a refund, he tried to refuse and asked for the receipt. I told him I didn’t have it, but he had already looked up my purchase using my phone number, and I could clearly see my order on the computer screen. He then called the police because I told him he was lying which he was

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