Alamo Rent A Car

Reviews

• RR

  RGVGigEm

  6 days ago
  1.0
  Bad way to do business, 1. what airport in the nation rental agency opens at 10:30am obviously this one which makes no sense. You have travelers coming at all hours of the day. Ridiculous should be open way earlier than that. 2. Reserved car online to be turned away after credit card wasn’t accepted. Mind you i’ve never had issues at any other places in the US. Guy was rude and blantly said I need a real credit card! But it being more than likely local owned agency they only accept certain credit cards because they are not corporate and their systems are older and won’t accept all credit cards in general! At least specify the cards you don’t accept so no time is wasted for customers! Lincoln sucks! At least in Omaha I didn’t have issues. I don’t live in Nebraska and what a disappointment! local owners and your agencies need an upgrade especially at an airport! If it’s any type of credit card it should be acceptable!
• AM

  Aaron Modert

  Aug 10, 2026
  1.0
  Customer service at this location was lacking and in fact, non-existent. We were not able to get in contact with anyone at this location after we rented, and had to always work through corporate to leave a message for the manager here, whom never called us back despite multiple attempts at leaving messages. In addition, we were charged a cleaning fee without notification or evidence of anything excessive that a simple vacuum wouldn't fix, which I'm assuming they would do anyway.
• LM

  L M

  Aug 6, 2026
  5.0
  The best car rental experience. Great service 😍, no hidden fees -surprises 😅, new car 🤩. I travel a lot , now it’s my favorite company. Thank you
• TS

  Tisha Silvestre

  Jul 15, 2026
  5.0
  Great customer service
• VL

  violet ledesma

  Jun 23, 2026
  5.0
  Great service Great price and Great car! Loved it🥰

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