Enterprise Rent-A-Car

Reviews

• DM

  Donna Myers

  Apr 26, 2026
  5.0
  I have used them many times over the years and have always had a great experience. Excellent in every way!!
• BV

  Brandy Vestal

  Apr 24, 2026
  5.0
  We rent through Costco and we will always only use Enterprise. We love Enterprise. They do a great job! I love this location and the one on Strafford. Both have wonderful employees. I've never had an issue getting the vehicle we want. Car/van/SUVs always run great and very clean. I think once one of the locations didn't have the small car we requested and upgraded us for free. This was years ago and hasn't happened again but I really appreciated it. I've been an Enterprise customer for years. We always rent when we are driving out of state so we don't add miles to our car. Once when someone hit my car their insurance got us a rental through a different car rental place (I won't name) and the car was icky lol.
• JG

  James Gant

  Apr 17, 2026
  5.0
  Professionals working here, would definitely recommend. Wasn't nearly as costly as I thought it would be.
• KT

  Kayla Tripp

  Mar 25, 2026
  1.0
  I called 10 mins before my reservation to confirm that I could stick pick up if I arrived 10 mins late. Tatiana confirmed that this was no problem. About 10 mins into the drive, I received a voicemail that no cars were available and I would need to reschedule. DD is the manager and needs to work on how she talks to customers. She ultimately told me that online reservations are booked without any visibility regarding which cars are actually available. Based on this, people regularly show up to learn that the "reserved" vehicle was given out to someone else. Fix your reservation system, replace all of those recalled vehicles and maybe train staff regarding how to handle customer's. At the very least, the manager should be well accustomed to dealing with frustration given these bad business practices.
• RK

  Robin KIng

  Feb 28, 2026
  1.0
  I had a reservation i when the morning at like 8 and 9 o'clock one person working cleaning car and trying to rent a car people waiting so i left then she said ysll going to wait until cars come in i had a reservation she said you can call another enterprise so idid all said no the insurance company that's going to pay for the rental make a long story short Enterprise just want to make more they all said we just got SUVs because the person hit my car her insurance was paying for it so they not going to pay for SuVs

Frequently Asked Questions About Enterprise Rent-A-Car