Valvoline Instant Oil Change

Reviews

• CN

  Cece Niombella

  3 days ago
  5.0
  Thank you John and Bubba for taking care of my car.!!!!! So professional and knowledgeable. I appreciate you. Thank you again.
• LH

  Lamar Hawkins

  May 10, 2026
  5.0
  Good experience and was able to get my oil change in a decent time
• MC

  Melissa Carrasquillo

  May 7, 2026
  1.0
  I wish I could give a negative star rating! My daughter took my car to get inspected and an oil change and they informed her that the windshield wipers needed replaced and if she didn't have them replaced there they would fail the inspection. When she returned my car to me at work with the receipt I immediately noticed the $28.99 charge for EACH wiper! I replaced the wipers 2 WEEKS ago and they did not need to be replaced. I have used the same brand of wipers for years and I have NEVER been told they needed replaced. They try to say the law doesn't allow there to be a residue ( wipers like Rain-X) which is a ridiculous and inaccurate claim! Another woman was told the same thing while my daughter was there and she heard the woman say that she thought her husband had replaced the wipers recently. This Valvoline has deceptive practices and they take advantage of customers by threatening to fail their inspection if they don't replace items that do NOT need to be replaced. I contacted this Valvoline on Raleigh Road to express my dissatisfaction in their service and deception regarding the wipers. The response I received for every concern I voiced was "I understand." I have used the Valvoline in Goldsboro for years and the service there has been amazing and honest. It was convenient to go to the Wilson location due to my being a teacher in Wilson HOWEVER I will never use this Valvoline again I strongly recommend to others if they need and an inspection and or oil change to choose somewhere else/ANYWHERE else to get it done. What should have cost me under $100 cost me $147 because I was charged almost $60 for wipers that were NOT needed. This experience leaves me feeling that making $ is the only goal for this business and using manipulation when inspections are brought to them is one way to get it! So disappointed. **My daughter took her car to be inspected the same day in Greenville and passed...her wipers haven't been replaced or needed to be replaced for over a year.
• KJ

  K P Janolis

  Apr 29, 2026
  1.0
  My husband brought my Buick Encore for an inspection. I have beige floor mats, that even after 10 years, we're completely spot free. Your attendant put his filthy shoes on my mats, interior sidewall, and even on the bottom of my door. There was grease and grime everywhere! My husband pointed out the grease inside the car. The attendant didn't offer to clear it up, nor did he even bother to apologize. We will get car maintenance from a company that has respect for our business and vehicles.
• CB

  Christopher Bunn

  Apr 21, 2026
  1.0
  WOULD HAVE BEEN NICE TO KNOW WHAT WAS BEING PERFORMED ON MY VEHICLE BEFORE THEY ACCUALLY DID THE WORK AND CHARGED ME FOR IT AFTER IT HAD BEEN DONE. THE BILL SHOULD HAVE BEEN $200 BUT INSTEAD IT WAS OVER $500. POOR COMMUNICATION IN MY OPINION.

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