Goodyear Auto Service

Reviews

• AL

  Alex Lewis

  May 12, 2026
  1.0
  This shop will lie to you and scam you. Do not trust them. Brought my car in for an alignment. Then the mechanic called me and said " it is missing a bolt on the suspension i need to put the bolt back on. I should already have the part. It will cost labour" thinking it would be a job that basically cost nothing i said okay. I then get an invoice for 250$ to put on a singular bolt and apparently it takes this idiot two and a half hours to tighten one singular bolt which cost me 250$ for something that can take any human being 10 seconds to do. Then filed a complaint and the manager lied and said I approved the job knowing it was going to cost that much but they never once told me how much the parts would cost or how much the labor would cost. They used deceptive tactics to overcharge for simple work and lie to a u.s army vet and take advantage of me. Shame on them. You will be getting reported, so good on you!
• JL

  James Lewis

  May 9, 2026
  1.0
  If I could leave zero stars, I would. My son is fresh out of the Army and bought his first car, a used Tesla. The car needed an alignment so we brought to our local Goodyear. They called us soon after dropping the car off to tell us there was a bolt loose on the control arm, so it wouldn't be ready in an hour but we could pick it up the next day after they tighten the bolt. We picked the car up today, they charged my son over $250 to tighten a bolt-absurd...then we get into the car and everything is still disabled and the car is still flashing that it needs an alignment, so we go back in to tell them to reset it. The technician said we needed to bring it to a body shop or to Tesla to reset the computer. No mention before they took the car in that they wouldn't be able to complete the job, and no mention of it when I handed over $488 for an alignment and a bolt tightening. I drive home and a 10 second google search and find the instructions to reset the alignment module after it is completed. You would think a CAR REPAIR PLACE that does this every day would know how to do this as part of a $488 invoice. Guess I won't be bringing my other vehicle in for tires and an oil change like I had made an appointment for next week. I'll go to a place that actually appreciates and respects their customers. I called and was told "oh, sorry about that" in the most ingenuine tone imaginable. You're clearly NOT sorry, but thank you for ripping off a veteran fresh out of service. And thanks for telling me to not give you the $1,300 I was going to spend on tires next week. Good on you.
• RD

  Reid Davis

  Apr 17, 2026
  5.0
  Jason gave me some great customer service. I'll be back when I need an oil change!
• EH

  eric hicks

  Mar 20, 2026
  5.0
  Service is always top tier and they are very thorough with thier inspections. They never try to push services on you that you do not need. This is the only place I go for oil changes and any other car needs.
• DG

  Deborah Glasser

  Mar 17, 2026
  5.0
  Super nice people that helped me with a flat tire. Had my dog with me, and they were awesome about it, game me water and kept me updated! I'd recommend them to anyone!❤️

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