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For exceptional Cadillac service in Durham, NC, choose Hendrick Cadillac Southpoint's Service Department. As one of the leading Cadillac Service Centers, we provide top-notch service for all vehicles. Our certified Cadillac technicians, backed by the renowned Hendrick Automotive Group Assurance, deliver high-quality vehicle repair. From routine oil changes to intricate transmission and brake repairs, we handle it all. Our convenient pick-up/drop-off option and loaner vehicles give you a hassle-free visit. Whether you drive the luxury CT4, CT5, Escalade XT4, XT5, or XT6, our Cadillac service center will keep your vehicle road-ready. Trust us with your Cadillac service needs if you reside in the Durham, Chapel Hill, or Raleigh areas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.