Enterprise Rent-A-Car

Reviews

• JC

  Joe C.

  5 days ago
  3.0
  Well your team over charged me for 1 quart of oil $3.00 you sign said 9.89 and they charged 12.89 also they said they checked my ait they did not also said filled my windshield washer fluid they did not because when I got home it took a half gallon to fill. So I was not pleased with the service and don't know if or when I'll go back. So thanks for this opportunity for feed back (ps. my email address is wrong also)
• DA

  Dolores Ahlheim

  6 days ago
  5.0
  Everyone who worked on my car and waited on me was very professional and kind, going out of their way to offer discounts on everything. They were also easy going and cheerful, and they handled my feisty Pom-chi very well. They got a kick at her as she was growling at them even while we were driving off.
• CA

  COREY ADAMS

  May 10, 2026
  5.0
  The team was absolutely great and gave me an experience I would have never imagined just for a lil change. The crew was very knowledgeable and asked questions and gave great feedback on some other issues my car having. I have recommended all my family to TAKE 5, the Aberdeen location specifically
• LW

  LEE WOOLSON

  May 6, 2026
  5.0
  The staff was super friendly and nice they had the car ready for me to pick up minimal paperwork as they're using tablets for everything they're doing it's a smooth operation keep up the great work we'll use you guys again thank you very much.
• CR

  Carly Rae

  Apr 26, 2026
  5.0
  I cannot say enough amazing things about Richard and Cat at Enterprise. I came in dealing with an issue with my reservation (completely out of their control), and honestly, I was pretty nervous to even ask for help. These days, it feels like so many customer service experiences end with a shrug or a “there’s nothing we can do.” I was bracing myself for that… and instead, I got the exact opposite. From the moment I approached them, they greeted me with genuine smiles, warmth, and such a calm, capable energy—even while they were clearly juggling a busy store and helping multiple customers at once. Not only did they take the time to really listen, but they made me feel like my situation actually mattered. There was no rushing, no dismissiveness—just kindness, patience, and a real desire to help. And somehow, despite everything they had going on, they went above and beyond to make sure I left with exactly what I needed. It honestly felt like a masterclass in what customer service should be. Thoughtful, human, solution-oriented, and kind. They completely turned my day around, and I walked out feeling so grateful (and honestly a little blown away). Enterprise is incredibly lucky to have Richard and Cat managing the store—they are absolute gems, and their level of care and professionalism is something you just don’t come across often anymore. Five stars doesn’t even feel like enough. Thank you both for being so wonderful—you made a stressful situation feel easy and taken care of, and I truly appreciate it!