Valvoline Instant Oil Change

Reviews

• AA

  Annette

  6 days ago
  5.0
  In and out super quick, no pressure or sales tatics. Extremely professional staff.
• JH

  Jackie Hopper

  Jul 2, 2026
  5.0
  Valvoline is a great Place to go as long as the prices stay the same and some employees don’t feel too hasty with their mouth. Need to have more people that work for you like David Smith. I’ve been coming there for a long time and David has always been the same ever since I first met him when he reset my meter in my car he’s an awesome person. Your prices need to stay in the same range too instead of going up and down. Overall, Valvoline is a good place to come to cause you don’t even have to get out your car and that’s the best part.
• JW

  Jeff Ward

  Jun 30, 2026
  1.0
  I went to this location on Saturday morning for an inspection. I've had oil changes in the past at this location. A wonderful young lady by the name of Gee greeted me and assisted me with the process. Kudos to her! However, the manager, who is named Chuck, decided to berate this young lady after she asked a question to him. After I offered to lower the truck to assist Gee in getting in and out, Chuck decided to enlighten us all with his knowledge of a hydraulic suspension that he said this truck had, even though it was a factoy installed air suspension system. It was embarassing for him to be incorrect and decided to berate another young man and Gee again as they attempted to complete the inspection. It's a shame that the manager had to interject himself in to what was a pleasant transaction and ruining the experience. After being in the service business for 43 years, I'm afraid Mr. Chuck would be up for some serious coaching. If you have any questions concerning this incident, please feel free to contact me.
• HB

  Heather Barbee

  Jun 30, 2026
  5.0
  Very fast and courteous staff no pressure sales and a friendly wave goodbye!
• TH

  Tim K. Hardin

  Jun 27, 2026
  5.0
  As always, the team at the Shelby, NC location goes above and beyond with every interaction. Not only are they efficient at the service, but they are also professional and courteous. They inform of the recommended services but don't hassle. They complete whatever work you need done within their purview and I've never had a negative interaction at this location. Great job to the entire team at Valvoline Instant Oil Change of Shelby, NC.

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