General RV Center

Reviews

• KB

  Kathleen Boyce

  6 days ago
  5.0
  Our new coach had a “check engine” light showing that we didn’t recognize until closing time at the dealership. Two service team members, Wes and Olaf, saw us stranded in the parking lot as they were leaving work. They stopped and then spent the next hour of their time helping us resolve the issue. We greatly appreciated their assistance, kindness and their willingness to help us even though they were done working for the day!
• MM

  MrBluphi85

  Oct 8, 2026
  5.0
  My name is Irvin Williams.I was traveling from Savannah GA to Greensboro, North Carolina, and I had an issue with my R.V so I stopped into the general RV center, and I was helped by very generous guy, His name is leah meacham. He was able to give me a fix for my slide and it enabled me to get home safely. He was very courteous and he made sure we were taking care of before he turned me loose. My family would like to thank him and general for making sure we were taken care of and making my trip more pleasant than it already was.
• MM

  MisseeCarol MissCee

  Oct 2, 2026
  5.0
  We recently worked with General RV in North Carolina while considering the purchase of a new Lineage 30DC. Although we ultimately decided not to move forward with the purchase, we were very impressed by the way Brandon Honeyman, Sales Manager, handled the situation. Brandon personally reached out to understand our concerns, listened to our experience, and treated us with genuine professionalism and respect. Once we made our final decision, he handled the cancellation and refund promptly and graciously. He even offered to remain available to us in the future if we have questions as we continue exploring RVing. While our particular purchase did not work out, we truly appreciated Brandon’s willingness to listen, his professionalism, and the respectful way he handled the situation from beginning to end. Thank you, Brandon, for turning what could have been a difficult ending into a very positive final impression of General RV. We sincerely appreciate it.
• NM

  Nicole Mason

  Sep 28, 2026
  5.0
  We had a very stressful situation with our motorhome, and honestly, we weren’t sure how things were going to turn out. From the moment we worked with Leah, our service advisor, she was absolutely amazing. She was kind, patient, professional, and kept us informed throughout the process. Leah & the whole service team went above and beyond to help get us back on the road, and after everything we had been through.. General RV SERVICE DEPARTMENT turned a very stressful experience into one where we felt like someone truly cared about helping us. Thank you, Leah, and the General RV Salisbury team, for taking care of us and getting us back on the road! We truly appreciate everything you did. 🚐❤️ Highly recommend General RV Salisbury — and especially Leah! ⭐⭐⭐⭐⭐
• DH

  D H

  Sep 15, 2026
  1.0
  General RV proved to us that they are no better than the dealerships they claim to be different from. Before we bought from them, we were specifically told that we would have positive equity in our RV. That was not a small detail. It was a major reason we felt comfortable moving forward with the purchase. After the deal was done, reality told a completely different story. From our experience, it felt like we were told exactly what we needed to hear just to get us to sign and buy. That is not how you build trust with customers, especially when you are dealing with something as expensive as an RV. What makes it worse is that General RV made a point of telling us they were “nothing like Camping World.” In our experience, they were every bit as misleading and shady as the dealerships they tried to distance themselves from. If you are thinking about buying from General RV, do not take verbal promises at face value. Get EVERYTHING in writing. Get the trade numbers, equity claims, financing details, and every promise documented before you sign anything. We trusted what we were told, and we regret it. After our experience, we would not buy from General RV again and would absolutely tell others to be very careful before doing business with them.