Enterprise Rent-A-Car

Reviews

• AS

  Abigail Seagraves

  Jun 20, 2026
  5.0
  Very please and satisfied.The gentlemen that talk to me was very informative and he answered all my concerns.
• AK

  Anne Keller

  Jun 12, 2026
  5.0
  This Roxboro, NC Enterprise is outstanding in every way, primarily because of the excellent manager, Darius. Every aspect of renting a vehicle is outstanding, from vehicle preparation, selection & processing. No hidden fees, card processing fees or other fees…what you see is what you get…a fantastic rental experience. We will continue to use them in the future.
• LW

  Leisa Wagstaff

  Jun 9, 2026
  5.0
  Professional staff! A really amazing experience and the rental car was topnotch!
• CB

  Cozette Brooks

  May 12, 2026
  1.0
  My experience with Justin has been nothing but shocking, He and I got into a debate over policy I called customer service just to see if in fact his accusations where facts about paying two deposits. Basically paying a new deposit before I have received my last deposit. Moving forward I was correct however I went ahead and paid another deposit to go about my day. Every visit since that day I treated the man with the up most respect. It’s not the customer’s responsibility to take a rental to a repair shop which takes up to 5 hours to get approved for by the higher ups. He attitude is really take it or leave you have no options. I have traveled to over 5 enterprises to get help from other people because he wouldn’t do it . Keep in mind some things others stores couldn’t do with out his store’s approval so imagine the stress and disappointment….. My family rents daily for years and this is not acceptable. I never asked him to treat me special or cut any corners his business ethics sucks his customer service is cool as long as you don’t question his integrity. Once you do that you may ask for a fulls size and he will only show you the compacts
• SS

  Solo

  May 6, 2026
  2.0
  Poor communication throughout the corporate structure with physical locations and this location in particular was operated very unprofessionally. Inventory is known only by the location. I booked through corporate, traveled 30 miles to the location to find that even though I accepted the rate for any car that was available, the Volkswagon GTI was even a different class that didn't apply to the rate that I was given. The manager at this location in Roxboro was unwilling to adjust the rate in any way for my inconvenience or their inefficient communication. He was very nonchalant and disinterested in finding a resolution aside from the exact rate for that particular vehicle. I don't understand the added costs of having everything automated if the only thing automated is taking money from my card. The help or car jockey was sitting in the office watching videos with explicit language on speaker. Perhaps he thought that I could stand it, but would better judgment have prevailed if I had children with me?? What was the purpose of the manager sitting next to him?

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