Reserved a rental 30 days in advance, 4 days before pickup, went to Enterprise Reidsville Nc, talked to manager about a specific vehicle that the reservation had listed. He stated they had plenty of that specific vehicle, which is primarily listed in the description of reservation. Day of the rental, there was no specific vehicle listed in reservation.
Due to military training, I was sure the Enterprise Reidsville, (Gabrielle,Hispanic looking person)( I am not sure, but the manager) was NOT being trusted worthy….
I may not be the brightest rock in the pond, but my rental agreement listed the make, model, time, date of pickup and the time, date of return of rental. Which is inventory control. Therefore, how does the “manager” of Enterprise of Reidsville, Nc, DOES NOT KNOW, which vehicles has been rented and when DUE to be returned.
But the day of the rental was EXTREMELY SMOOTH, thanks to WALTER,( African-American veteran), he politely and professionally explained every aspect and detail. Walter also suggested the benefits of the extra cost insurance, due to the length of the trip. (Thank you VERY Much Walter).
The rental return was also smooth, efficient, and uneventful, thanks to another young African-American male.( my apologies for not naming).(But THANKS)
If I ever consider renting at Enterprise, Reidsville, Nc, it will be due to WALTER, United States Veteran, at Enterprise, Reidsville, Nc.
**Disabled veterans sometimes request certain advertised items due to service connected injuries.**