Enterprise Rent-A-Car

Reviews

• KP

  Keysha Perry

  3 days ago
  5.0
  Enterprise in Pineville NC is really good. It takes longer than renting at the airport but that is because you get a personalized experience. You have a name and someone working with you to ensure you have a great experience. I will definitely be renting from here going forward.
• LB

  loko blib

  4 days ago
  5.0
  By far the best rental in South Charlotte , plenty of road ready inventory and adequate staff to get you in and out ….talk to Miles , he was GREAT to work with !!!!!
• SV

  Saravanan Vairavan

  5 days ago
  4.0
  First time renting a car from Enterprise. The pickup process was smooth, and the staff provided good service. The vehicle was clean on the outside and drove well. The only issue was an unpleasant smell inside the car, which should have been checked before renting it out. Other than that, everything was fine. Overall, it was a good experience.
• AH

  Andrea Haile

  Jul 1, 2026
  5.0
  Monica Ross and Family had an assignment out of town. Our van was still not ready. We called Enterprise Pineville and agent Andrew was absolutely great helping us get what we needed. When I arrived to pick up the van the location, site, staff and was top tier! I will definitely be utilizing this location again! Thanks Andrew and team!!!
• TD

  Travel With Dudine

  Jun 16, 2026
  2.0
  After checking in with a woman, I was asked to wait. I waited outside under their covered porch. The vest was less than 10 minutes. I was told I could get a Mitsubishi, a hybrid, and another SUV. Of course, I chose the hybrid. After making the choice, I was told the price would increase by over $100. I then declined. As the young man went around the car, he asked for a copy of my insurance card. That request immediately triggered memories of a similar encounter at a different Enterprise. I declined to provide my insurance policy because that is not a requirement for renting a vehicle. I was then told that because I had declined to provide that information and the added coverage, I would be responsible for any damages. The whole thing felt very much like the previous situation at another Enterprise. As the young man opened the door to notate the gas, a strong smell of urine hit me. I asked why the car smelled. I was told "all Mitsubishi smells like that). The woman who checked me said the same thing when I called her over to help me with the application that would not work. The young man said it was Mitsubishi leather that smelled like new car. The chairs were not leather. The car was a 2026 Mitsubishi with 4,000 miles. The woman offered to get some febreze and spray. I declined. I had to fill up the tank. I drive with the windows down. When I got home, I left the windows down to air out the car. Upon returning the vehicle, the same young man took the keys and went to inspect the vehicle. Immediately he pointed out an area at the front popped out. I pulled out my video footages and started to examine them. I was questioned as to how I parked the car. Did I park it facing in or out? The car did have an area popped out, but there was no scratch marks or dents, or indentations to show that someone may have hit the car. The young man would say, ooh, I think we have to file a claim. After about 10 minutes, he decided no claim was needed as there was no sign of the car being hit, dented, or scratched. As a result of the bad smell, I was given a card with the assistant manager name and phone number for a free day and an upgrade. I would say, beware when renting a car at this location. If you must, push into certain areas to see if anything pops out. Do a thorough video while at the office. Take pictures too.

Frequently Asked Questions About Enterprise Rent-A-Car