Brand Certified
National Car Rental
3.6(32 reviews)
Certified by National Car Rental • Aug 30, 2026
Business Details
200 Terminal Dr, New Bern, NC
28562, United States
Certified by National Car Rental • Aug 30, 2026
(844) 370-2404
Certified by National Car Rental • Aug 30, 2026
https://www.nationalcar.com/en/car-rental-locations/us/nc/new-bern-coastal-carolina-reg-airport-53nc.html
Certified by National Car Rental • Aug 30, 2026
About
Certified by National Car Rental • Aug 30, 2026
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in New Bern. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in New Bern today!
Location
Certified by National Car Rental • Aug 30, 2026
Hours
Certified by National Car Rental • Aug 30, 2026
Monday8:00 AM - 9:45 PM
Tuesday8:00 AM - 9:45 PM
Wednesday8:00 AM - 9:45 PM
Thursday8:00 AM - 9:45 PM
Friday8:00 AM - 9:45 PM
Saturday8:00 AM - 9:45 PM
Sunday8:00 AM - 9:45 PM
Reviews
3.6
32 reviews
5 stars
15
4 stars
4
3 stars
5
2 stars0
1 star
8
- JGjeff greenbergJul 30, 20261.0These guys tried to charge us 480 for a one day rental.
- HLHannah LongJul 22, 20261.0We had a confirmed reservation for a rental through our travel agent. Before coming inside, my travel agent verified that the reservation was active & confirmed for this location. However, upon arrival, my fiancé was told there are no vehicles available because the cars on the lot had already been assigned to other customers flying in. To clarify the situation, we contacted our travel agent again & returned inside with them on speakerphone, so we could understand what had happened. Instead of working with us to resolve the issue, the employee became visibly frustrated, demanded my fiancés name, & repeatedly threatened to call both her manager & the police, claiming he was “harassing” her. We were simply trying to understand why a confirmed reservation could not be honored. The interaction became even more concerning when my fiancé stepped outside to de-escalate the situation & continue speaking with our travel agent, yet the employee followed him outside while continuing to demand his name and repeat her threats. I understand that locations can occasionally run out of vehicles, but the complete lack of professionalism, empathy, & customer service turned an already frustrating situation into an unacceptable experience. This was overall distasteful. I hope management reviews both the reservation issue AND the way customers are treated when problems arise.
- ELEric LewisJun 22, 20263.0Expired registration..
- KSKevin ShowalterMay 18, 20263.0Reserved a car over a month in advance. When picking up my car, they didn’t have any cars in the category I reserved. Was not able to pick the car I wanted. I guess my executive elite status means nothing?
- CMCharles MeyerMar 30, 20265.0I have rented vehicles from National at New Bern airport several times. The customer service was top notch and painless. The vehicle was clean and ready to go.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in New Bern?
National Car Rental is located at 200 Terminal Dr, New Bern, NC 28562, United States.
What are the operating hours of National Car Rental in New Bern?
National Car Rental is open daily from 8:00 AM to 9:45 PM.
What types of car rentals does National Car Rental in New Bern offer?
They offer car rentals including economy and luxury cars, as well as airport pickup services.
Does National Car Rental in New Bern allow skipping the counter when renting a car?
Yes, you can skip the counter by using the National app with Emerald Club to select your car from the aisle and manage your rental.
What payment options are accepted at National Car Rental in New Bern?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any special discounts available at National Car Rental in New Bern?
Yes, special offers are available and they also provide discounts for active military personnel.
What is the phone number to contact National Car Rental in New Bern?
You can call them locally at +1 252-637-5241 or toll-free at +1 888-826-6890.
Which nearby car rental agencies can I find near National Car Rental in New Bern?
Nearby car rental options include Enterprise Rent-A-Car, Alamo Rent A Car, Budget Car Rental, Avis Car Rental, and Hertz Car Rental.
What nearby airport services are available when renting a car at National Car Rental in New Bern?
Nearby airport services include the Delta Ticket Counter, Coastal Carolina Regional Airport (EWN), New Bern Regional Airport, and the Transportation Security Administration at the airport.
Are there food and entertainment options near National Car Rental in New Bern?
Yes, options nearby include Brutopia Beer, Brew H2ouse coffee shop, Wendy's fast food, BrÜtopia Brewing Company, and Triple Play Restaurant And Sports Bar, perfect for relaxing before or after your rental.
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