Family Tire & Auto Service

Reviews

• RA

  Ryan Ayscue

  May 9, 2026
  5.0
  I stopped in with a bad valve stem. They fit me into their schedule even though it was a busy Saturday. The staff was friendly and knowledgeable. Open on Saturday, accommodating, and friendly, I don’t know how much better it can get.
• JL

  Judy Lorentz

  May 6, 2026
  5.0
  Purchased 2tires a while ago but started having issues with old tires. Whenever I came by they gladly checked air pressure on all tires for this old lady. Today I asked them to check one particular tire. They repaired and sent me on my way. Very professional and friendly. Highly recommend!
• ZH

  Zachary Husek

  May 6, 2026
  5.0
  Caleb patched a tire for me on a cyber truck loaner vehicle. He and the rest of the team was extremely friendly. They also put 4 tires on one of our f150s a month or so. Both experiences were great and I would send anyone here.
• CM

  Chelsea Meurer

  Apr 26, 2026
  5.0
  We brought our Tesla in after finding a nail in one of the tires, and he was kind enough to fit us in the same day. He had the tire repaired in about five minutes, and the whole experience was so quick, easy, and stress-free. He was kind, respectful, honest, and genuinely helpful from start to finish. It is rare to find someone who provides such great service with that level of care, and we truly appreciated it. I would highly recommend this shop to anyone needing trustworthy and reliable service.
• AR

  Adam Ricci

  Apr 18, 2026
  2.0
  Went in for an inspection and oil change. Ended up needing 2 new tires and alignment, no problem. However, I could not break on the way home and took it back. They said there was nothing wrong with the breaks, except the fluid was low, so they topped it off. (Why wasn't that caught during the inspection?) I took the video attached on the way home. When I say "its not breaking", I'm pulling into the steering wheel to put everything I have into the break pedal and it only drops a few mph over several seconds. UPDATE: I took the car back a 2nd time and they suggested that the entire breaking system needed to be replaced. I asked if it was that bad, why did it pass inspection, and why did another mechanic tell me everything was in good condition with my breaks? They gave me a break flush and bled the ABS lines. I was going to be charged for the flush until a manager came in and said not to charge me for it, so I appreciate that. The problem was not as bad after that, but still very bad. I took the vehicle to a different auto repair shop and they said the problem was because the 2 new tires that were installed were the wrong size, so the ABS thought I was sliding because the wheels were turning at different rates. Over time this could also damage the transmission. I returned to Family Tire and they swapped the wrong tires for the correct size and it appears that the car is breaking as it should again. I'm increasing my rating from a 1 star to 2 because they did fix my problem and the people that had to deal with my repeated trips were polite. However, knowing that a wrong tire size can cause that much of a breaking problem, I would expect that to be one of the first things a company called "Family Tire" would think of when trying to fix the issue. Their suggested solution which would be an expensive break system replacement wouldn't have fixed the problem.

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