Our Gen-Y Hitch Dealer Parts and Service Department is open daily from 8:30 until 5:30, Monday through Friday and Saturday from 8:30 to 1pm. To minimize downtime, please call ahead to schedule your appointment for the day you would like to drop off your unit. Depending on the season, our Service Department can run between 2 and 6 weeks behind for repairs. When your unit is assigned a Technician, repairs will begin and if parts are needed, they can be ordered if not already on hand.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.