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Pilot Travel Center

4.0
(1,364 reviews)

Business Details

2825 Lane St, Kannapolis, NC
28083, United States
(704) 938-6800
https://locations.pilotflyingj.com/us/nc/kannapolis/2825-lane-st

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Kannapolis, NC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2825 Lane St, Kannapolis, NC
28083, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
7/4/2026Closed
7/5/2026Closed
9/7/2026Closed
10/12/2026Closed
10/31/2026Closed
11/11/2026Closed
11/25/2026Closed
11/26/2026Closed
11/27/2026Closed
12/23/2026Closed
12/24/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.0
1,364 reviews
5 stars
629
4 stars
359
3 stars
195
2 stars
71
1 star
110
  • CS
    Christopher Sanders
    4 days ago
    5.0
    Love stopping here in the morning but I'm also a very strong supporter of a manned cash register. The moment I have to use an automated checkout, my patronage ends.
  • GJ
    Griffin Jackson
    Jul 2, 2026
    5.0
    🤟 thank you
  • CC
    Cam
    Jun 19, 2026
    4.0
    Clean Bathrooms, Good Staff, Clean lot. Not a lot of parking and no indoor seating. Other than that I'd park here.
  • PS
    Patti Stewart
    May 24, 2026
    2.0
    HAVE YOU READ YOUR REVIEWS PEOPLE? TRUCKERS AVOID!!! I'll put my review on Truckers Path app as well (13 year's of being a semi driver). Wow Nope! From 5/12-5/25 spent at Pilot $3,636.84 and that didn't include fueling today. I sure will not be fueling here! This morning before I even got a drink of coffee this older blonde employee that did my transaction 1088065 was as snarky as they get. What a way for a truck driver to start thier morning on Memorial Day. THANK YOU SO MUCH, BECAUSE THAT SNARKY ATTITUDE IS WHAT MY DAD LOST HIS EYE SIGHT FOR AFTER HIS MEDICAL TRUCK WAS HIT. Everyone in the med truck was k_lled but him. SO YOU COULD TREAT YOUR CUSTOMERS LIKE DIRTY UNDER YOUR FEET. WAY TO GO PILOT Emplyee. Unfortunately fuel was recently changed from TA to Pilot. She couldn't get my points to work. No worries about the points, it was just one more annoyance. Not greeting your customer and then no apology for their company glitch in their system or whatever wasn't fixed in the last corporate account issue about the points. You didn't need to get snarky with me; I'll be calling corporate. Truck driver's/customers deserve better. I would have just moved on; however, I have never tried to use Pilot points before now and was looking for some understanding. Mind you she just went off about corporate and how they just keep sending them back to the cashier and they can't do anything, as she commenced cutting me off. Mind you I had spoke to corporate a few days ago because I had multiple accounts. Last night I gave this place three stars. Food was good, employees greeted people coming in the door, and bathroom clean. Garbage and windshield washer buckets taken care of. Had to take two stars because of the lot 🦎🧚‍♂️coming around to all the truckers asking 💵🫏 =🏨🧑‍⚕️💉☠. I'll put this place on my don't bother, fuel else where list. Update: Called corporate and had a productive conversation. Unfortunately stuck here over the holiday 😕. When second shift comes back in, I'll give them a try again. Hopefully the same nice people are onboard.
  • CL
    Cully Lambeth
    Apr 22, 2026
    1.0
    Terrible. We stopped because a 6 year old had to poop. We had to use a portAjohn outside the store. It was disgusting. Next time I will let my child poop in the car then clean up afterwards if we cannot find another place first. I wanted to buy some bottled waters but was so disgusted I refused to enter the store. There is another gas station less than a mile away I would try next time I'm an emergency

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

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Certified July 05, 2026Yext Knowledge Graph
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